Headline

Business Process Lead @ Tata Consultancy Services | Payment Testing, AML Analysis, Financial Analysis

About

AML and Transaction Monitoring professional with 10+ years of experience in banking operations, financial crime prevention, and payment investigations supporting global banking processes. Experienced in transaction monitoring, fraud detection, deposit fraud investigations, ACH and wire payment reviews, and KYC verification while ensuring compliance with banking policies and regulatory requirements. Currently working on alert investigations, suspicious activity monitoring, and risk escalation, with strong expertise in identifying financial crime indicators and mitigating fraud risks. Key strengths include: • Transaction Monitoring & Alert Investigation • Fraud Detection (Deposit Fraud & Check Fraud) • ACH & Wire Payment Review • Suspicious Activity Investigation • KYC Verification & New Account Monitoring • SAR / UAR Reporting • Financial Crime Risk Assessment • Banking Operations & Regulatory Compliance I am open to opportunities in AML, Transaction Monitoring, Fraud Risk, and Financial Crime Compliance roles across global banking and financial services organizations.

Location

Bengaluru

AI stack

gemini

meta

openai

ChatGPT

Work experience

Business Process Lead at Tata Consultancy Services, Jan 2024 - Present · 2 yrs 9 mos, Greater Bengaluru Area, • Conduct transaction monitoring investigations related to deposit fraud, check debits, and suspicious financial activities. • Review alert triggers and investigate customer transactions to determine legitimacy before releasing funds. • Perform Level 1 AML investigations, conducting holistic account reviews when risk cannot be mitigated initially. • Identify fraud indicators and suspicious transaction patterns, escalating high-risk cases for further review. • Review ACH payments and US wire transfers ensuring compliance with banking policies and operational procedures. • Monitor account behaviour including device usage, transaction patterns, and high-value financial movements. • Investigate fraud application cases including Online Account Opening and KYC document verification. • Conduct New Account Monitoring and Deposit Fraud investigations to detect suspicious activity. • Execute account actions including releasing funds, freezing suspicious user IDs, and unfreezing legitimate accounts. • Support SAR/UAR reporting and regulatory compliance processes when suspicious activity is identified. • Ensure operational tasks meet strict TAT requirements while maintaining high quality standards.

Senior Process Associate at Tata Consultancy Services, Apr 2020 - Feb 2024 · 3 yrs 11 mos, Bengaluru, Karnataka, India, Reconciliation (Commercial Banking – UK Process) – Reconciliation is done to ensure proper limits and ratings are provided to a customer per the bank’s requirements. As a part of reconciliations, we reconcile data related to limits/loans, ratings and general data of the customer. It also includes taking required confirmation from Credit officers and Relationship Managers from ratings to limit setting. The job profile also includes an in-depth investigation and root cause analysis, research and resolutions. Weekly presentation of credit team projection of work to the clients along with maintaining and updating SOPs on a bi-yearly base.

Senior Content Writer at Tata Consultancy Services, May 2018 - Apr 2020 · 2 yrs, Bangalore, Conceptualizing & curating website content in liaison with Sales & Marketing (UK Process) - Writing content for websites with unique keywords pertaining to the business according to Google standards. Revamping the website’s Google page ranking from their former page ranking to 1st page & boosted revenue from organic search channels. Successfully executed scripts for the end customer’s YouTube & Facebook videos to enhance their SEO & SEM

Content Writer at Prime Focus Technologies, Nov 2015 - May 2018 · 2 yrs 7 mos, Bengaluru, Karnataka, India, Cataloguer and Content Writer for VOOT (VIACOM 18) and Amazon

Education

CERTIFIED MONEY LAUNDERING PREVENTION PROFESSIONAL (CMLP), Anti Money Laundering, Finanacial Crime Achademy

Institute of Management Technology, Ghaziabad

PGDM, Digital Marketing, Mudra Institute Of Communications(MICA)