---
title: "Smriti Kumari - Associate Analyst in Bengaluru | Tal"
description: "Meet Smriti Kumari, Support Engineer | Application Support | Monitoring, Troubleshooting & Customer Support | Technical Recruiter | Open to support role based in Bengaluru."
image: "https://tal.club/meet/smriti-6/share-image"
---

# Smriti Kumari on Tal

## Headline

Support Engineer \| Application Support \| Monitoring, Troubleshooting & Customer Support \| Technical Recruiter \| Open to support role

## About

Support Engineer with hands\-on experience in application and production support, currently working at GlobalLogic India\. Skilled in incident management, troubleshooting, monitoring, and SLA\-driven support operations\. Experienced in handling L1/L2 support, analyzing logs, performing basic Linux troubleshooting, and coordinating with cross\-functional teams for timely issue resolution\. Familiar with ticketing and monitoring tools and passionate about learning cloud technologies and automation to improve support efficiency\.

## Location

Bengaluru

## Work experience

Associate Analyst at GlobalLogic, Mar 2025 \- Sep 2025 · 7 mos, Delhi, India, • Troubleshot and resolved technical and process\-related issues on internal platforms, ensuring minimal downtime\. • Managed and tracked KPIs using MS Excel, supporting operational reporting accuracy\. • Collaborated with cross\-functional teams to identify and resolve data discrepancies\. • Maintained accurate documentation for internal system updates and product data\.

Human Resources Executive at HR CONCEPTS LIMITED, Dec 2023 \- Mar 2025 · 1 yr 4 mos, Delhi, India,  Conducted full\-cycle recruitment for various IT positions, including sourcing, screening, interviewing, and placing candidates\.  Utilized various sourcing techniques such as job portals, social media, networking, and referrals to attract qualified candidates\.  Built and maintained strong relationships with hiring managers and candidates to ensure a smooth recruitment process\.  Managed candidate pipelines and maintained accurate records in the applicant tracking system\.

Human Resources Executive at Concepts Human Resources, Dec 2023 \- Oct 2024 · 11 mos, • Maintained and updated IT recruitment databases, candidate records, and HR system logs\. • Coordinated with internal teams to manage system updates and technical onboarding\. • Worked with job portals \(Naukri, Monster\) and CRM\-like tools to track recruitment pipelines\.

## Education

GNIIT in Cloud and Software Engineering \., Computer Science, NIIT DELHI

Master of Business Administration, Computer/Information Technology Administration and Management, amity University

[View the original profile](https://tal.club/meet/smriti-6)

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