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Smitha Paul

Senior Executive- Sales | Learning & Development Consultant | Business Development | Sales & Account Management | Sales Operations | B2C | B2B

Greater Bengaluru Area

7+ years of work experience

SkillsGain
May 20265 mosSep 2026

Bengaluru

RPS Consulting Pvt. Ltd.
Jun 20214 yrs 10 mosMar 2026

Bangalore Urban

RPS Consulting Pvt. Ltd.
Jun 20214 yrs 10 mosMar 2026

• Developed and executed sales strategies to achieve quarterly revenue targets (~22L target per quarter). • Managed end-to-end sales pipeline including forecasting, tracking conversion rates, and performance monitoring. • Generated actionable insights from sales data to improve lead conversion and client acquisition. • Supported sales teams with structured communication, presentations, and solution-based selling approaches. • Coordinated with internal teams to ensure timely delivery of training solutions aligned with client requirements. • Streamlined sales processes including lead tracking, follow-ups, and reporting for improved efficiency. • Maintained CRM accuracy and standardized reporting practices to enhance decision-making. • Acted as a key point of contact between clients and internal teams to resolve operational challenges. • Conducted regular feedback discussions to improve service delivery and customer satisfaction. • Focused on enhancing customer experience through timely follow-ups and solution customization.
Jul 202011 mosMay 2021

Responsible to manage & convert leads for versatile upGrad programs which are in collaboration with renowned Universities/institutes. Providing in-depth information to prospective learners, this includes counseling through phone, email, chat and social media. Identifying references through the existing customer base to increase the sales pipeline. Real-time updation of details pertaining to lead discussions & conversion on CRM. Responsible for adherence of the inside sales process, tools and data management. Ensured effective communication till the time lead is on-boarded.
Edureka
Mar 20191 yrFeb 2020

Bangalore

• Handled end-to-end sales cycle including lead nurturing, engagement, and closure. • Maintained continuous communication with prospects to improve conversion rates and customer satisfaction. • Demonstrate initiatives for refinement & strengthening of existing products.
SpringPeople
Jan 20193 mosMar 2019

Bangaon Area, India

Smitha’s AI Stack

claude
claude
ChatGPT
ChatGPT
Otter.ai
Otter.ai

Education

Lovely Professional University

Master of Business Administration, Marketing

Lovely Professional University

20152 yrs2017

Bachelor's degree, Chemical Engineering

Gandhi Institute Of Engineering And Technology

20084 yrs2012

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Headline

Senior Executive- Sales | Learning & Development Consultant | Business Development | Sales & Account Management | Sales Operations | B2C | B2B

About

A sales enthusiast with experience in Sales & Business Development

Location

Greater Bengaluru Area

AI stack

claude

ChatGPT

Otter.ai

Work experience

Key Account Manager at SkillsGain, May 2026 - Sep 2026 · 5 mos, Bengaluru

Senior Executive - Sales at RPS Consulting Pvt. Ltd., Jun 2021 - Mar 2026 · 4 yrs 10 mos, Bangalore Urban

Executive Sales Representative at RPS Consulting Pvt. Ltd., Jun 2021 - Mar 2026 · 4 yrs 10 mos, • Developed and executed sales strategies to achieve quarterly revenue targets (~22L target per quarter). • Managed end-to-end sales pipeline including forecasting, tracking conversion rates, and performance monitoring. • Generated actionable insights from sales data to improve lead conversion and client acquisition. • Supported sales teams with structured communication, presentations, and solution-based selling approaches. • Coordinated with internal teams to ensure timely delivery of training solutions aligned with client requirements. • Streamlined sales processes including lead tracking, follow-ups, and reporting for improved efficiency. • Maintained CRM accuracy and standardized reporting practices to enhance decision-making. • Acted as a key point of contact between clients and internal teams to resolve operational challenges. • Conducted regular feedback discussions to improve service delivery and customer satisfaction. • Focused on enhancing customer experience through timely follow-ups and solution customization.

Admissions Counselor at UpGrad Education PvtLtd., Jul 2020 - May 2021 · 11 mos, Responsible to manage & convert leads for versatile upGrad programs which are in collaboration with renowned Universities/institutes. Providing in-depth information to prospective learners, this includes counseling through phone, email, chat and social media. Identifying references through the existing customer base to increase the sales pipeline. Real-time updation of details pertaining to lead discussions & conversion on CRM. Responsible for adherence of the inside sales process, tools and data management. Ensured effective communication till the time lead is on-boarded.

Inside Sales Manager at Edureka, Mar 2019 - Feb 2020 · 1 yr, Bangalore, • Handled end-to-end sales cycle including lead nurturing, engagement, and closure. • Maintained continuous communication with prospects to improve conversion rates and customer satisfaction. • Demonstrate initiatives for refinement & strengthening of existing products.

Manager- Retail Business at SpringPeople, Jan 2019 - Mar 2019 · 3 mos, Bangaon Area, India

Education

Master of Business Administration, Marketing, Lovely Professional University

Bachelor's degree, Chemical Engineering, Gandhi Institute Of Engineering And Technology