---
title: "Smit Shah - Customer Success Specialist in Surat | Tal"
description: "Meet Smit Shah, Project Manager | Delivery & Client Success | Agile & SDLC | Onboarding and Implementation based in Surat."
image: "https://tal.club/meet/smit-3/share-image"
---

# Smit Shah on Tal

## Headline

Project Manager \| Delivery & Client Success \| Agile & SDLC \| Onboarding and Implementation

## About

Dynamic and results\-driven Project Management Professional with 3\+ years of experience leading end\-to\-end software and fintech projects\. Skilled in Agile delivery, stakeholder communication, and cross\-functional collaboration\. I also specialize in prompt engineering and have strong hands\-on experience with AI tools to streamline workflows and enhance project efficiency\. Passionate about process improvement, predictable delivery, and elevating the client experience\.

## Location

Surat

## Work experience

Customer Success Specialist at Rocket\.new, Jan 2026 \- Apr 2026 · 4 mos

Associate Project Manager at FYNXT, Jul 2024 \- Jan 2026 · 1 yr 7 mos, India, \- Managing the complete project lifecycle—from kick\-off to client go\-live—including platform setup, product demos, and in\-depth walkthroughs\. \- Preparing essential documentation such as CRDs, FRDs, and DR forms\. \- Collaborating with cross\-functional teams to ensure smooth deployments and efficient execution\. \- Experienced in client onboarding workflows and system configurations across Client Portal, IB Portal, and Managed Accounts\. \- Overseeing development activities to ensure alignment with client requirements and successful delivery\.

Project Manager at Jainam Broking Limited, Dec 2024 \- Jul 2025 · 8 mos, India, \- Gathering and analyzing business requirements to ensure clear understanding \- Preparing essential project documentation, including SOPs and PRDs \- Following established project management methodologies such as Agile and Waterfall \- Coordinating and conducting meetings with technical teams and end\-users \- Implementing enhancements and changes based on discussion outcomes and project needs

Project Manager at Freshcodes Technology, Jun 2023 \- Aug 2023 · 3 mos, India, \- Conducting daily stand\-up meetings with the internal team to review planned tasks and address roadblocks \- Creating and maintaining detailed project plans \- Overseeing and tracking all assigned tasks to ensure timely delivery \- Updating and managing the project board in ClickUp for clear visibility and progress tracking \- Providing regular project updates and progress reports to stakeholders

Project Manager at Cirkle Studio Pvt\. Ltd\., Dec 2022 \- Jun 2023 · 7 mos, India, \- Gathering information from clients and preparing estimation sheets accordingly \- Understanding client requirements and clearly communicating them to the development team \- Reviewing the work delivered by developers, sharing updates with clients, and ensuring timely completion of tasks

## Education

Bachelor of Business Administration \- BBA, Finance, General, Veer Narmad South Gujarat University, Surat

[View the original profile](https://tal.club/meet/smit-3)

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