---
title: "Sk Rabiul - Associate - Revenue and Operations in Bengaluru | Tal"
description: "Meet Sk Rabiul, Associate at Merck Group | Ex-Amazon | MBA 25’| Marketing and Finance | SAP | Redox | SFDC | Salesforce | Project Management | Digital Marketing, Customer Support | AI Enthusiast based in Bengaluru. AI stack includes aistudio, antigravity, and glama. Explore public work links includ..."
image: "https://tal.club/meet/sk-rabiul/share-image"
---

# Sk Rabiul on Tal

## Headline

Associate at Merck Group \| Ex\-Amazon \| MBA 25’\| Marketing and Finance \| SAP \| Redox \| SFDC \| Salesforce \| Project Management \| Digital Marketing, Customer Support \| AI Enthusiast

## About

As an Associate at Merck Group since August 2024, I focus on supporting customer acquisition and retention by resolving order and fulfillment issues\. By identifying customer trends and working closely with internal teams, I contribute to enhancing service delivery and ensuring efficient customer\-facing operations\. Completed my MBA in Business, Management, and Marketing at Bengaluru City University, I integrate academic insights with professional experience\. My core competencies include customer support, process improvement, and leveraging data to drive service excellence\. My objective is to contribute toward creating impactful customer experiences and fostering operational growth\.

## Location

Bengaluru

## AI stack

aistudio

antigravity

glama

hugging face

n8n

notion

## Work experience

Associate \- Revenue and Operations at Merck Group, Aug 2024 \- Present · 2 y, Bengaluru, Karnataka, India, 1\. Supporting customer acquisition and retention by resolving order and fulfillment issues\. 2\. Identifying customer trends and recurring concerns to improve service delivery\. 3\. Coordinated with internal teams to ensure smooth execution of customer\-facing processes\.

Customer Experience Specialist at Amazon, Feb 2024 \- Aug 2024 · 7 mos, Bengaluru, Karnataka, India, 1\. Delivered high\-quality customer support while consistently meeting performance KPIs\. 2\. Analyzed customer issues to identify trends and recurring problems\. 3\. Strengthened customer retention by providing solution\-oriented assistance\. 4\. Collaborated with internal teams to ensure resolution quality and process adherence\.

Financial Analyst at Fundsroom, Jan 2024 \- Mar 2024 · 3 mos, Remote, 1\. Conducted operational and trend analysis to support performance improvement initiatives\. 2\. Assisted in financial reconciliation and discrepancy resolution during month\-end closing\. 3\. Prepared analytical reports to support management decision\-making\.

Founder at Rudiq \- Free Online Tools for every need\., Feb 2022 \- Jun 2024 · 2 yrs 5 mos, Durgapur, West Bengal, India, 1\. Conceptualizing and developing the idea for Rudiq, an online platform offering free tools for various needs\. 2\. Overseeing the design, development, and launch of the platform\. 3\. Managing day\-to\-day operations and ensuring the smooth functioning of the platform\. 4\. Leading a team of developers, designers, and marketers to achieve business goals\. 5\. Conducting market research to identify user needs and improve the platform's offerings\. 6\. Implementing marketing strategies to increase user engagement and platform visibility\. 7\. Monitoring user feedback and making necessary adjustments to enhance user experience\. 8\. Managing financial aspects, including budgeting and funding for the platform\.

Sales And Marketing Intern at IFORTIS WORLDWIDE™, Jun 2021 \- Jul 2021 · 2 mos, •Executed sales outreach and lead generation activities\. •Supported marketing campaigns and brand promotion initiatives\. •Contributed to pipeline development and customer engagement strategies\.

## Education

Master of Business Administration \- MBA, Business, Management, Marketing, and Related Support Services, Bengaluru City University

Fellow, Xartup

## Public links

- youtube\.com: https://youtube\.com/@nico\_explains\_all

[View the original profile](https://tal.club/meet/sk-rabiul)

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