Headline

DevOps Engineer @ The DevOps Team | Bachelor of Engineering

Location

Bengaluru

AI stack

Blackbox AI

Canva Magic Studio

ChatGPT

Microsoft Copilot

OpenAI Agents SDK

OpenAI Playground

Work experience

Technical Specialist at NTTDATA, Apr 2026 - Present · 6 mo, Bangalore

DevOps Engineer at The DevOps Team, Aug 2022 - Mar 2024 · 1 yr 8 mos, Banglore

Application Support Engineer at SHRI SAI TECHNOLOGIES, Aug 2022 - Jan 2023 · 6 mos, Led installation and configuration of Contrast and Netsparker from inception. Enhanced monitoring infrastructure through utilization of tools like Grafana and Datadog. Experienced in vulnerability reporting, tracking, and remediation processes. Understanding of network protocols (TCP/IP, UDP, IPSEC, HTTP, HTTPS). Experienced in Software Development Life Cycle processes, including Agile methodologies. Executed activity according to MOP, ensuring successful issue rectification with onshore assistance. Worked on application development, B2B architecture, and Kubernetes. Proficient in managing resilient and secure infrastructure solutions for monitoring. Established consistent methods for managing release requests and tracking environment outages. Performed security audits to identify vulnerabilities. Overhauled comprehensive monitoring systems with ongoing support and maintenance.

Cloud Support Engineer at Nokia, May 2021 - Aug 2022 · 1 yr 4 mos, Chennai, Tamil Nadu, India, Analyzed graphical views of monitored live nodes using Grafana and Prometheus after employing Nexenta and TemIP. Facilitated alarm rectification and ticket creation for network management using the Network service manager. Supervised alarm handling for Compute, Storage, Network and OpenStack components via CIC and FUEL. Handled disk partitioning to troubleshoot storage-related problems. Utilized platforms like CEE, SDN, DHCP, Nexenta and Dell Avamar to execute health checks on operational nodes for data backup and restoration. Implemented monitoring tools including Opsview, Nagios, and AppDynamics. Employ robust monitoring solutions such as Azure Monitor, AWS CloudWatch. Configured monitoring and alert frameworks for better resource management. Experience in ITIL procedures. Managed incidents effectively using various tools including ServiceNow, Jira, PagerDuty. Conducted on-call rotations, ensuring thorough incident documentation. Compiled incident RCAs and advised on strategies for prevention.

Customer Associate at currently left the job in sutherland global services, Nov 2018 - Feb 2020 · 1 yr 4 mos, Tamil Nadu, India

Customer Executive at Sutherland Global Services Ltd, Nov 2018 - Feb 2020 · 1 yr 4 mos, Served 45 to 50 customers per day with 100% Accuracy. Recognized for consistent delivery of exceptional customer service, earning Employee of the Month for three straight months. Work through the customer conflicts and provide resolution in a positive manner. Resolved queries effectively by exceeding standard service expectations. SLA Tracking.

Education

Bachelor of Engineering, Computer Science, Prince Dr. K. Vasudevan College of Engineering & Technology

Bachelor of Computer Science, Prince Dr. K. Vasudevan College of Engineering & Technology