Headline

Associate Vice President at Payswiff Solutions Pvt Ltd. (Formerly Paynear Solutions)

Location

Greater Hyderabad Area

Work experience

Associate Vice President at Payswiff Technologies Pvt Ltd., Jun 2024 - Present · 1 yr 11 mos, Hyderabad, Telangana, India, Payment Aggregator Operations | Merchant Onboarding & Activation | POS & QR Solutions | Process Automation | Bank Coordination | Billing & Reconciliation | MIS & Reporting | Compliance & SLA Management | Operational Excellence

Assistant General Manager at Payswiff Technologies Private Limited, Apr 2021 - Present · 5 yrs 1 mo, Hyderabad, Telangana, India, • Leading a team of relationship managers, ensuring adherence to SLAs. • Generating, maintaining, and tracking various reports to monitor operational performance. • Collaborating with internal and external stakeholders for client-focused solutions. • Review partner performance reports, recommend mitigation plans, and focus on automation. • Ensuring system correctness, data accuracy, and a strong understanding of payment service management. • Acting as a liaison between relationship management and other departments • Providing mentorship and guidance to team members • Regularly reviewing client feedback and incorporating improvements as needed

Senior Compliance Manager at Payswiff Solutions Pvt Ltd, Dec 2013 - Present · 12 yrs 5 mos

Activations manager at E-Billing Solutions Pvt. Ltd. (EBS), 2011 - 2013 · 2 yrs