Headline

Payroll & HR Specialist |HR Operations|Payroll Processing|Global services Specialist|Credentialing Analyst|Accounts Executive Specialist|Vendor & Payroll Reconciliation|Streamlining Workflows & Statutory Compliance

About

Driven and detail-oriented professional with 4+ years of experience across Healthcare Credentialing, Finance & Accounts (F&A), and HR Administration. Proven expertise in maintaining 100% data accuracy, navigating complex regulatory portals, and optimizing operational workflows. Recognized for strong analytical skills, quick learning agility, and a proactive approach to managing compliance and resolving critical escalations.

Location

Greater Bengaluru Area

Work experience

Human Resources Administrative Specialist at Paychex, Jun 2026 - Present · 2 mos, Working on HR Admin services for both internal & External clients. Reaching out the clients for missing documents through email. Managing the CSV Project as an SME. Cross trained on Handbook Exceptions. Handling of escalations occurs within the team as QC.

Payroll Specialist at Paychex, Aug 2024 - Present · 2 yrs, Bengaluru, ​Global Services - HR Admin Paychex · Full-time Bengaluru, Karnataka, India · On-site ​. Deliver comprehensive HR administration support services for both internal teams and external global clients. ​• Serve as a Subject Matter Expert (SME) managing core project data for the CSV Project. ​• Oversee process quality control (QC) and resolve complex internal team escalations. •​Payroll Operations & System Management ◇​Leverage advanced HR tools including HRIS, Flux, Salesforce, and SQL Developer to optimize end-to-end payroll operations and data tracking. ◇​Manage precise client-to-HRBP assignments and update NPR headcounts continuously to guarantee seamless, error-free payroll processing. ◇​Ensure strict payroll compliance and accurate reporting by auditing and maintaining complex parent-child client data mappings. ◇​Coordinate onboarding ESRs (Employee Status Records) to streamline transitions and accelerate time-to-productivity for new hires. •​Client Relations & Case Resolution ◇​Deliver comprehensive HR administrative services to internal and external clients, maintaining high satisfaction and service quality. ◇​Utilize Cisco Finesse and Mineral alongside internal CRM systems to efficiently track, manage, and resolve a high-volume queue of customer support tickets. ◇​Partner proactively with clients via targeted email communication to retrieve missing documentation, minimizing processing bottlenecks. •Documentation & Cross-Functional Support ◇​Generate complex compensation reports, modify sensitive client data profiles, and provision critical corporate documents (e.g., training certificates) with high attention to detail. ◇​Maintain complete discretion and strict confidentiality while handling sensitive personnel and financial records. ◇​Cross-trained across diverse HR functions, providing versatile backup support for Handbook Exceptions and actively contributing to the success of the CSV project.

F&A at Invensis Private Limited, We use Dynamics applications for invoice payments. Create and update the workflow Sop's on ICL payments. Raising Invoices and creating coversheet. Preparing Bank Reconciliation Statements and posting invoices. Worked on GST return filing, PT return filing, GST registration, PT registration, MSME registration. Preparing Bank Reconciliation Statements and entering Journal entries in Tally ERP9, prime.

Accountant at Invensis, Aug 2023 - Aug 2024 · 1 yr 1 mo, Karnataka, India, F&A Specialist Invensis Private Limited · Full-time Bengaluru, Karnataka, India · On-site ​. Manage Finance & Accounts operations, processing 200+ monthly invoice payments using quickbooks with 100% accuracy. ​• Perform monthly bank statement reconciliations for 30+ accounts using Quick books to identify and resolve discrepancies within 48 hours. ​• Author and implement payment processing SOPs, successfully reducing transaction errors by 20% and accelerating onboarding. ​• Conduct rigorous data validation and audit readiness checks across 50+ weekly invoice coversheets and 100+ monthly journal entries. •Payment Processing & Gateways: Execute high-volume ICL payment transactions utilizing specialized B2B gateways and commercial platforms including PayCargo, AMEX (American Express), and EPIC while driving workflow efficiency.

Credentialing Specialist at Sagility, Oct 2021 - Aug 2023 · 1 yr 11 mos, Bengaluru, BSC Credentialing Sagility India Private Limited · Full-time Bengaluru, Karnataka, India · On-site ​. Lead and manage end-to-end credentialing operations for a dedicated group of healthcare providers within strict turnaround times (ETAs). ​• Securely navigate and manage critical verification portals including CAQH, NPI, NPDB, OIG, and MEDICARE OPT-OUT. ​• Proactively coordinate with clients via email to retrieve missing document details, expanding project reach for HDO Credentialing. ​• Design and update workflow Standard Operating Procedures (SOPs) and email scripts to streamline missing information resolution. ​• Act as the primary point of contact for handling complex process escalations and maintaining high compliance accuracy.

Education

Bachelor of Commerce - BCom, Accounting and Finance, VVN degree college

S.S.L.C, RV Girls High School