---
title: "SimranJot Singh - AI Product Manager in Bengaluru | Tal"
description: "Meet SimranJot Singh, AI Products@Kapture | Co-Founder@Canonic | Ex Haptik based in Bengaluru. AI stack includes claude code, codex, and cursor. Explore public work links including github."
image: "https://tal.club/meet/simranjot-singh/share-image"
---

# SimranJot Singh on Tal

## Headline

AI Products@Kapture \| Co\-Founder@Canonic \| Ex Haptik

## About

I’m a product leader with a strong engineering background, currently working at the intersection of platforms, growth, and applied AI\. I started my career as a software engineer, building SDKs and real\-time systems that powered millions of conversations\. That hands\-on engineering experience gradually drew me toward product development, where I could shape not just how things are built, but also what gets built and why\. I later co\-founded Canonic, a VC\-backed no\-code platform, where I led product strategy and execution\. I worked closely with engineering and design to take the product from 0 to 1, ship core platform capabilities, scale adoption, and launch it to the global developer community\. Currently, I’m a Senior Product Manager \(Platform & Growth\) at BusinessOnBot, where I’ve led the evolution of the product from a WhatsApp\-first tool into a full omnichannel support platform\. Along the way, I’ve launched a new B2B vertical, shipped mobile apps, and introduced AI\-powered workflows to help teams operate more efficiently at scale\. I enjoy working on complex, systems\-heavy problems, especially where product decisions sit at the intersection of technology, user experience, and business outcomes\. Always happy to chat about product, platforms, or building things from scratch :\)

## Location

Bengaluru

## AI stack

claude code

codex

cursor

langgraph

lovable

notion

## Work experience

AI Product Manager at Kapture CX, Apr 2026 \- Present · 5 mos, Bengaluru, Karnataka, India, \- Shipped Command, the human oversight layer of Kapture's Agent OS, owning it end to end from product design to rollout, and defining how and where humans review, approve, and override AI agent actions across live workflows\. \- Built an AI agent end to end with LangChain Deep Agents, architecting and coding the agent, its tools, and workflows, and building evals to measure and improve response quality\. \- Built Surface, an AI builder within Command that lets enterprise clients generate their own agent\-facing interfaces for any task, removing Kapture's dependency on custom\-building UI per client and enabling personalization at scale\. \- Leading design and development of a business outcomes analytics system within Pulse, translating raw agent and operational data into real business impact metrics for customers\. \- Scoped and configured an end\-to\-end motor claims workflow \(BFSI/Insurance\) on VITOS and Command, creating Kapture's first demo\-ready vertical use case, now in active sales pitches\.

Senior Product Manager \- Platform & Growth at BusinessOnBot, May 2024 \- Apr 2026 · 2 yrs, Bengaluru, Karnataka, India, \- Led the shift from a WhatsApp\-first product to a full omnichannel support platform, bringing together WhatsApp, Instagram, Email, Facebook, and Voice/IVR for D2C brands in India\. \- Built a new B2B product vertical from scratch, working closely with customers to define the right ICPs, core use cases, pricing, and go\-to\-market approach to create a new growth lever\. \- Owned the launch of the mobile app end\-to\-end, deciding what mattered for the MVP, adapting key web workflows for mobile, and driving adoption among existing customers\. \- Rolled out AI\-powered support features like Quick Replies, Sentiment Analysis, and smart ticket routing to help agents respond faster and handle tickets more effectively at scale\. \- Put core product practices in place for the team, including roadmapping, prioritization, and delivery rhythms to improve focus and execution\. \- Owned product direction across customer\-facing experiences, making trade\-offs between usability, performance, and long\-term platform scalability\. \- Worked closely with Engineering, Customer Success, and Growth teams to ensure what we shipped solved real customer problems and moved key business metrics\.

Co\-Founder & Head of Product at Canonic, Jun 2020 \- May 2024 · 4 yrs, Delhi, India, \- Led product strategy and execution at Canonic \(VC Funded\), a no\-code platform enabling users to build full\-stack applications\. Used by over 8K\+ users who have deployed 10K\+ apps\. \- Spent significant time with users to understand real problems, ran interviews, and translated those insights into clear PRDs, system flows, and close working sessions with engineers on architecture, APIs, and key platform trade\-offs\. \- Made product decisions for core platform capabilities, like app building & deployment workflows, third\-party integrations, and scaling the system reliably as usage and complexity grew\. \- Set up product analytics and monitoring from the ground up, defining the right metrics, dashboards, and alerts to understand adoption, performance, and overall platform health\. \- Drove major product launches end to end, including Product Hunt launches that ranked at the top and helped build early traction within the developer community\.

Mentor and Project Reviewer at Udacity, Aug 2017 \- 2019 · 1 yr 6 mos, Working with the students of the iOS Nanodegree for their growth and development as a Mentor and Reviewer\. Helping them throughout the projects with their problems and getting them a better understanding of the topics they learn\.

Software Engineer at Haptik, Jun 2017 \- May 2020 · 3 yrs, On\-site, \- Built Haptik’s iOS SDK from scratch and owned it end to end, designing it to handle millions of conversations a day and power AI\-driven chat experiences inside native iOS apps\. \- Took on a full rewrite of the SDK from Objective\-C to Swift, cleaning up legacy code and making the SDK faster, easier to maintain, and simpler for developers to work with\. \- Structured the SDK into clear, modular components \(AI chatbot, agent chat, payments, etc\.\), so enterprise teams could adopt only what they needed and scale features independently\. \- Set up automated build and release pipelines using tools like Fastlane, which made releases more reliable and significantly reduced manual overhead\. \- Worked closely with enterprise partners such as Jio, Times Group, and FuturePay to integrate the SDK into their apps, supporting Haptik’s shift from B2C to B2B and the company’s $100M acquisition by Jio\.

iOS Intern at Haptik, Feb 2017 \- Jun 2017 · 5 mos, Mumbai Metropolitan Region, Haptik is one of the world's largest chatbot platforms, building applications for consumers, publishers, and enterprises\. The company has been at the forefront of the paradigm shift from apps to bots, having worked across various chatbot use cases such as commerce, customer service, utility and lead generation\. Haptik's partners and clients in India include Coca\-Cola, HDFC Life, Samsung, Sharekhan, Edelweiss Tokio, Goibibo, Amazon Pay among others\. In April 2016, Times Internet led a Series B round of investment in Haptik, making it one of the most well funded independent chatbot companies in the world\.

## Education

Engineer’s Degree, Computer Science, Chitkara University

## Public links

- github: https://github\.com/iamsimranjot

[View the original profile](https://tal.club/meet/simranjot-singh)

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