---
title: "Simran Singh - Product Manager - Financial Services in Karnataka | Tal"
description: "Meet Simran Singh, Product @ ONDC | Structuring the Unstructured! based in Karnataka. AI stack includes anthropic apis, claude code, and github copilot."
image: "https://tal.club/meet/simran-singh-1/share-image"
---

# Simran Singh on Tal

## Headline

Product @ ONDC \| Structuring the Unstructured\!

## About

I turn complex processes into simple, effective products, from defining clear requirements and running UATs to collaborating with engineering and operations for seamless execution\. I think in systems, pay attention to details, and believe great products come from listening as much as building\. With a background in software engineering and a curiosity\-driven product mindset, I focus on creating tools that are intuitive, efficient, and aligned with real\-world needs\. I’m drawn to open platforms, digital ecosystems, and solving problems that create lasting value\. Always learning, refining, and improving what’s next\.

## Location

Karnataka

## AI stack

anthropic apis

claude code

github copilot

langfuse

llava

lovable

## Work experience

Product Manager \- Financial Services at Open Network For Digital Commerce \(ONDC\), Apr 2026 \- Present · 6 mos

Product Manager at Open Network For Digital Commerce \(ONDC\), Jul 2024 \- Present · 2 yrs 3 mos, •Built Pramaan, ONDC’s automated integration testing platform, from 0 →1, transforming a manual QA bottleneck into a self\-serve onboarding system; scaled integrations to \~25 network participants per month, improved uptime 82% → 99\.8%, and reduced QA cycles 25 days → 6 days\. •Resolved a network\-wide delivery failure impacting 1\.36L provider locations by leading migration to a high\-accuracy location mapping framework, reducing ecosystem error rate 10\.34% → 1\.68% and improving buyer experience across seller platforms\. •Built an AI\-powered support automation pipeline that auto\-classifies and routes ecosystem queries with 98\.7% accuracy, reducing ticket routing time from 10–15 minutes to near zero and standardizing issue resolution workflows\. •Launched AI\-driven onboarding guidance within the integration portal, proactively guiding network participants through next steps and reducing daily support queries \~30 → 3–4\. •Established ONDC’s centralized integration documentation and grievance framework, creating a single source of truth for APIs, onboarding workflows, and SLAs while improving transparency across ecosystem participants and internal teams\.

Associate Product Manager at Arthmate, Apr 2023 \- May 2024 · 1 yr 2 mos, Gurugram, Haryana, India, • Created RBI\-compliant NCD portal and partner dashboard from ground\-up, making NCD, partner, and client management more efficient\. • Improved the B2B SaaS platform, reducing customer loan processing time by 80%\. • Integrated co\-lending with Muthoot for auto loans E2E via APIs\. • Improved the P2P investment\-lending app, resulting in a significant 40% boost in customer retention\. • Developed comprehensive PRDs, FRDs, and roadmaps that met 95% of user requirements, resulting in a 30% reduction in support tickets\. • Established and tracked funnel metrics to analyze user behaviors\. • Collaborated with a UI/UX designer on Figma to create high\-quality wireframes for applications\. • Used Miro, Figma, draw\.io, JIRA, and Confluence for efficient wireframing and development\. • Conducted Root Cause Analysis for production issues and carried out user research to enhance personalized experiences\.

Product Engineer at QtPi Robotics, Jun 2020 \- Jun 2022 · 2 yrs 1 mo, Bengaluru, Karnataka, India, • Developed website for B2C channel, easing the process by 60% for 1500\+ customers\. • Collaborated with 6 member team to develop an EDX\-based E\-learning platform with 80% code churn\. • Implemented functionalities that advantaged our product and services reach by 70% • Developed and updated productivity app, which helped the educators organize better by 40%\. • Actively engaged in design thinking workshops for UI/UX wireframes\. • Defined POC, and created PRDs and FRDs for the software, easing the development by 30\-40% • Led a cross\-functional team in the development and launch of new products\. • Analyzed product usage data\(via GA\) which helped improving software by 30% • Skills: JavaScript, Python, Django, GraphQL, JSDoc, MySQL, MongoDB, Excel, PPT

Data Science Intern at Mate Labs, Jan 2020 \- Jun 2020 · 6 mos, India, • Demand Forecasting for FMCG companies using time series forecasting with past 6\+years of records\. • Handled and studied past data of clients \- Sunpharma, GSK, Kellog’s etc\.\. to understand their granularity and SKUs\. • Performed data cleaning, feature engineering, feature selection hence improving accuracy by 30\-40% • Studying research papers to come up with best suited algorithms for the particular case\. • Conducted research to improve existing products\. • Evaluated the feasibility of new product ideas, by conducting small case experiments\. • Identified and resolved engineering issues with existing products, • Provided technical support for implementation of "hyper opt"\(large\-scale optimization for models\) on our platform \- "MateVerse "\. • Skills involved \- Django, Jupyter, PostgreSQL, Predictive Modelling, Excel

Campus Ambassador at GeeksforGeeks, Oct 2018 \- Oct 2019 · 1 yr 1 mo, India

## Education

Bachelor's degree, Computer Science Engineering, NIIT University

sagar public school

[View the original profile](https://tal.club/meet/simran-singh-1)

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