executive assistant at SM Express logistic



Bachelor of Science
magadh university
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Noida
Executive Assistant at SM Express Logistics Pvt Ltd, Feb 2024 - Present · 2 yrs 6 mos, Provided high-level administrative support to the Managing Director, managing a highly dynamic and fast-paced daily calendar. Coordinated inter-departmental meetings for 15+ team heads, prepared detailed agendas, recorded minutes, and tracked action items to completion. Managed end-to-end domestic travel arrangements, including flight bookings, hotel accommodations, and ground transportation for the executive team. Acted as the primary point of contact between the MD and internal department heads, filtering communications and prioritizing critical issues. Drafted professional email correspondence and managed external client communications on behalf of the executive management.
Receptionist at Blue water logistic, Nov 2021 - Feb 2023 · 1 yr 4 mos, Greeted visitors and Oversaw daily front desk operations, ensuring professional handling of 60+ weekly walk-ins and inquiries. Managed visitor logbooks and implemented an improved check-in system that increased efficiency by 30%. Processed incoming/outgoing correspondence and courier services, enhancing workflow speed. Maintained office supplies inventory and placed orders when necessary. Processed invoices and maintained financial records for petty cash. Assisted management in planning and executing 8+ annual office events and staff meetings. Supported event coordination and internal communication activities. Provided high-quality customer service, achieving 90% positive client feedback ratings.
Bachelor of Science, magadh university