Headline

Recruitment | Marketing | Communication

About

I’m a client-focused professional with experience across digital marketing, client servicing, sales, operations, and international processes. I have worked in fast-paced environments handling lead conversion, issue resolution, stakeholder communication, and account coordination, with a strong focus on delivering results and maintaining client satisfaction. Currently, I’m transitioning into the HR domain and working as a Senior Consultant in BFSI recruitment, supporting hiring for corporate banking and financial services roles across India. I’m focused on building a long-term career in Talent Acquisition, leveraging my strengths in communication, coordination, screening, and relationship management.

Location

Mumbai

Work experience

Senior Human Resources Consultant at skillventory - A Leading Talent Research Firm, Feb 2026 - Present · 6 mos, Mumbai

Associate at Tech Mahindra, Jan 2025 - Dec 2025 · 1 yr, Mumbai, Managed collections for UK clients by assisting with payment extensions and support Engaged with clients to resolve queries while maintaining a professional and supportive approach Provided sales support during interactions to meet business targets Ensured accurate documentation of payment commitments and follow-ups Communicated effectively with clients to deliver solutions and maintain positive relationships Coordinated with internal teams to ensure process compliance and performance standards

Associate at Hexaware Technologies, Mar 2024 - Oct 2024 · 8 mos, Nagpur, Handled delivery-related client interactions for the US market, ensuring smooth and timely issue resolution Provided sales support while addressing client queries with a customer-centric approach Managed communication to ensure client satisfaction and follow-up on open issues Resolved escalations and worked toward positive outcomes for clients Coordinated with internal teams to ensure delivery targets and quality standards were met

General Manager| Client Serving at Isekkai - A new Dimension, Feb 2023 - Mar 2024 · 1 yr 2 mos, Nagpur, - Managed end-to-end lead conversion through calls, follow-ups, and client engagement Assisted clients with program details, onboarding, and ongoing support to ensure smooth experience - Handled social media marketing activities including content coordination and campaign support - Maintained client communication and ensured timely resolution of queries - Supported accounts coordination including tracking payments, basic reporting, and record maintenance - Coordinated with internal teams for daily operations and workflow management - Focused on improving client satisfaction and supporting business growth

Digital Marketing Executive at AFFINCO, Dec 2021 - Feb 2023 · 1 yr 3 mos, A Digital Marketing Executive, Experience in SEO, link building I'm specialized in the following activities: On-Page Activities: . Competitor Analysis . Website Analysis . Keyword Analysis . Google My Business . Image Optimization (ALT Tag) Off-Page Activities: . Social Media Promotion . Blog Creation and Posting . Quora Linking

Education

Bsc, Biotechnology, St. Francis De Sales College, Seminary Hills

High School Diploma, Science, Anjuman High School