Headline

Product Manager | 0 to 1 Enterprise Platforms | Agentic AI

About

I take complex, data-heavy enterprise platforms from 0 to 1. I started as a railway infrastructure engineer, where I learned to break hard problems down from first principles, and I still use that approach to connect advanced technical systems with the workflows people run every day. At Infios, I lead core product strategy for our agentic AI and workflow automation engines in warehouse software. I built our WMS AI chatbot from scratch, and it cut the time to get product and inventory answers by about 90%. An inventory lookup that used to take around 5 minutes of screen navigation now takes about 15 seconds. I work well in high-ambiguity situations, manage multi-year roadmaps, and translate LLM, middleware, and data pipeline decisions into business value. If you’re hiring for Senior Product Manager or AI product roles, I’d welcome a conversation. Message me here.

Location

Greater Chennai Area

AI stack

claude code

claude

obsidian

openai

ChatGPT

Google ADK

Work experience

Product Owner at Infios, Jul 2024 - Present · 2 yrs 5 mos, Chennai, - Built the WMS AI chatbot from 0 to 1, replacing preset question bots with a conversational assistant. Users now get inventory details, product guidance, and labor and coaching insights in plain language, cutting lookup time by about 90%. Inventory queries dropped from about 5 minutes of navigation to about 15 seconds. - Led the shift from traditional GenAI to an agentic architecture, defining agent roles and workflows. After a Microsoft Copilot integration proved ineffective, I selected open source Google ADK, which powered the first pilot launch. - Migrated agents to the Archer platform and built a DSL tool that makes onboarding new chatbots and agents much faster, connected to WMS through a gateway. - Ran a customer beta to gather real time feedback, shaping UI and UX improvements and new use cases. Chatbot answers from uploaded docs reduced how to support tickets by about 90%, with a target of 95% as documentation improves. - Helped ideate Watchtower, a platform where agents work in the background, surface status, and recommend actions users can approve. Built the prototype with Claude Code, integrated it with Archer, and now leadnig its productization for sales enablement and customer launch. Projected to cut manual intervention by 70% at pilot start

Product Owner at Numerator, Feb 2023 - May 2024 · 1 yr 4 mos, India, - Spearheaded the modernization of event driven data ingestion platforms, partnering with cross functional engineering, product, and design squads to maintain a 90% quarterly roadmap delivery rate. - Wrote regular SQL queries to evaluate funnel drop offs, pipeline performance metrics, and user behavior patterns, turning data findings into clear product hypotheses that improved overall platform usability. - Shipped the Loader2 automation pipeline to manage high volume daily data events, cutting ingestion failures by 96% and securing 1.7 million dollars in annual recurring savings. - Upgraded the core Binder3 framework to expand weekly processing throughput by 38% while cutting system reopens by 48%, significantly improving long term platform reliability. - Collaborated closely with customer success and operations teams to launch user adoption playbooks and onboarding guides, increasing operational feature adoption by 40%.

Associate Product Manager at Exeter Premedia Services, Apr 2021 - Jan 2023 · 1 yr 10 mos, Chennai, - 0-1 Feature Launch: Owned the end-to-end product lifecycle for a machine learning-driven parsing tool, leveraging NLP capabilities to boost automated metadata tagging accuracy from 60% to 90%, which cut process execution times by 46% and drove an $87K/month revenue increase. - Time-to-Market Optimization: Spearheaded a self-service configuration platform tool that drastically reduced customer template implementation cycles from 2 months down to just 4 days, accelerating onboarding velocity and cutting support overhead. - Market Research & MVPs: Synthesized competitive market landscapes and customer demos into prioritized product requirements, successfully defining MVPs that captured new enterprise accounts averaging $35K MRR. - Agile Execution: Owned day-to-day sprint execution, backlog grooming, and User Acceptance Testing (UAT) cycles across multiple engineering streams to guarantee high-quality feature delivery.

Executive - Career Development centre at Shiv Nadar University, Feb 2020 - Apr 2021 · 1 yr 3 mos, Greater Noida, Uttar Pradesh, India, - Assisted in day to day operations (Career Development Center). - Handled audit for NAAC & NIRF, department finance and vendors, event management of convocation & placements. - Industry outreach for placements and preparing graduation outcome reports.

Project Management Officer - Railways at Delhi Integrated Multi Modal Transit System Ltd. (DIMTS), Jun 2019 - Oct 2019 · 5 mos, Delhi Area, India, - Handled clients, vendors and sub-consultants to ensure smooth completion of projects. Business unit audit by ensuring document compliance. - Assessing half yearly increments and business unit expansion with Sr. VP by managing finances and keeping check on profits. - Forecasting quarterly revenue targets and achieving it by closely working with project managers and design team.

Engineer - Railways at Delhi Integrated Multi Modal Transit System Ltd. (DIMTS), Mar 2019 - Jun 2019 · 4 mos, Delhi

Graduate Engineer at SYSTRA India, Nov 2016 - Feb 2019 · 2 y 3 mo, Faridabad

Education

Bachelor of Technology (BTech), Civil Engineering, Shiv Nadar University