Headline

Operations Analyst at The Citco Group Limited

About

KPO Associate | FIS, Eviden (Atos Syntel) | January 2024 – June 2025 * Client Servicing and Reporting: * Cultivated and maintained strong relationships with clients through consistent, professional communication and support. * Generated and delivered accurate daily client reports, adhering to strict deadlines and client-specific requirements. * Consistently met or exceeded client expectations in report accuracy and delivery, contributing to client satisfaction. * Developed and maintained long-term relationships with clients. * Trained new joiners on assigned tasks. * External Reconciliation and Financial Operations: * Conducted detailed external reconciliations for major financial institutions, including Deutsche Bank and Chevy Bank, identifying and resolving discrepancies. * Performed coding and commenting on breaks during the reconciliation process. * Analysed financial data to identify trends and potential risks. * Performed and reviewed cash, trade, and position reconciliation between External Custody and Investment Management (IM) books. * Maintained daily workflow MIS and Risk Reports, compiling reconciliation reports for regulatory and compliance purposes. * Documented issue resolutions within Jira. * Managed JIRA tickets for Account Opening & Closing and to resolve various issues. * Monitored aged discrepancies and adhered to regulatory requirements. * Oversaw global trade confirmations and affirmations, collaborating with counterparties and clearing agents to ensure settlement accuracy across various markets (equities, derivatives, fixed income, and FX).

Location

Mumbai

Work experience

Operations Analyst at The Citco Group Limited, Jun 2026 - Present · 2 mos, Mumbai Metropolitan Region

Trade Expense Analyst at Nomura, Jul 2025 - Apr 2026 · 10 mos, Mumbai, Maharashtra, India

KPO associate at Atos, Jan 2024 - Jun 2025 · 1 yr 6 mos, Airoli

Education

Bachelor in commerce, Banking and insurance, University of Mumbai

High School Diploma, Prahladrai Dalmia Lions College of Commerce & Economics