---
title: "Siddhi Bhalekar - Technical Support Specialist in Pune District | Tal"
description: "Meet Siddhi Bhalekar, Enhancing operational performance through technical support and analysis. based in Pune District."
image: "https://tal.club/meet/siddhi-bhalekar/share-image"
---

# Siddhi Bhalekar on Tal

## Headline

Enhancing operational performance through technical support and analysis\.

## About

A graduate of Siddhant College of Engineering with a Bachelor's degree in Computer Engineering, currently contributing as a Technical Support Specialist and Process Technician at Infosys BPM\. Proficient in operational improvement, decision\-making, and technical support, with hands\-on expertise in analytical tools like SQL, Tableau, and Python\. At Infosys BPM, worked collaboratively with cross\-functional teams to streamline workflows and standardize procedures, ensuring compliance and process efficiency\. Motivated by a commitment to operational excellence, aims to leverage technical skills and data\-driven insights to enhance team performance and contribute to organizational success\.

## Location

Pune District

## Work experience

Technical Support Specialist at Infosys BPM, Apr 2025 \- Present · 1 yr 3 mos, Pune District, Maharashtra, India

Process Technician at Infosys, Apr 2025 \- Present · 1 yr 3 mos, • Streamlined technical workflows and optimized processes to improve efficiency and reduce turnaround time\. • Collaborated with cross\-functional teams to document and standardize procedures, ensuring compliance and consistency\. • Provided technical support and troubleshooting for internal stakeholders, enhancing operational performance\. • Leveraged analytical tools \(SQL, Tableau, Python\) to generate insights and support decision\-making\.

Associate CSA at Amazon, Aug 2024 \- May 2025 · 10 mos

Customer Support Specialist at Amazon, Aug 2024 \- Nov 2024 · 4 mos, • Delivered frontline customer support, resolving inquiries and technical issues with empathy and efficiency\. • Assisted customers with order management, returns, and account troubleshooting, maintaining high satisfaction scores\. • Documented recurring issues and collaborated with technical teams to implement process improvements\. • Strengthened communication and problem\-solving skills in a fast\-paced, customer\-centric environment\.

Information Technology Teacher at RKL Galaxy International School, Jun 2023 \- Nov 2024 · 1 yr 6 mos, Pune District, Maharashtra, India

## Education

Master's Degree, Computer Engineering, Dr\. D\. Y\. Patil Unitech Society

Bachelor of Engineering, Computer Engineering Technology/Technician, Siddhant College Of Engineering

[View the original profile](https://tal.club/meet/siddhi-bhalekar)

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