---
title: "Siddhi Upadhayay - Customer Service Lead in Mumbai | Tal"
description: "Meet Siddhi Upadhayay, -- based in Mumbai."
image: "https://tal.club/meet/siddhi-25/share-image"
---

# Siddhi Upadhayay on Tal

## Headline

\-\-

## Location

Mumbai

## Work experience

Customer Service Lead at McDonald's, 2022 \- Present · 4 yrs 7 mos, Served as the primary representative for guest engagement, requiring daily use of advanced soft skills, active listening, and emotional intelligence to create a welcoming environment\. Guided and assisted diverse groups of visitors daily, demonstrating patience and clear, polite communication under pressure\. Conducted on\-the\-floor coordination, effectively resolving conflicts and managing customer feedback to ensure positive outcomes\. Maintained excellent teamwork, collaborating with internal staff to streamline service standards\.

## Education

Bachelor's Degree, Mumbai university

[View the original profile](https://tal.club/meet/siddhi-25)

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