Senior Product Manager | Scaling AI-Led Growth in B2C HealthTech & B2B SaaS | Built GenAI Products | 30 Under 30, Bajaj Finserv | IIM Raipur

Pune


Pune






Master of Business Administration - MBA
Indian Institute of Management Raipur

Bachelor of Technology (BTech)
Nirma University
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Download Tal BossSenior Product Manager | Scaling AI-Led Growth in B2C HealthTech & B2B SaaS | Built GenAI Products | 30 Under 30, Bajaj Finserv | IIM Raipur
I'm a Product Manager with 7 years of experience taking B2B and B2C products from zero to scaled revenue — most recently growing a digital health insurance business from ₹10L to ₹7Cr in monthly revenue at Bajaj Finserv Health, while leading a team of 5 PMs across acquisition, digital journey, call centre, and post-sales. My work sits at the intersection of product strategy and applied AI. I've shipped AI in production — OCR-based document automation that cut claim shortfalls by 30% across 5,700 hospitals, and "Genie," a real-time AI tool that generates dynamic, personalized pitch scripts for call centre agents. Before Bajaj Finserv Health, I spent 2.5 years at ZS Associates as a business analyst, where I designed and administered a ~$1B/year sales incentive compensation program for a Fortune 500 pharmaceutical client and led a team of 10 on data-driven GTM decisions. I'm an MBA from IIM Raipur and was recognized in Bajaj Finserv Group's 30 Under 30 (2024), selected from over 50,000 employees. What I'm good at: 0-to-1 product builds, B2B platform adoption at scale, cross-functional leadership without direct authority, and applying AI where it genuinely moves a metric — not where it's just a buzzword. Open to Senior/Lead Product Manager and AI Product Manager roles in HealthTech, FinTech, and B2B SaaS.
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Product Lead at Bajaj Finserv Health, May 2021 - Present · 5 y 5 mo, Pune, Owned the B2B claims platform (TPA portal) used by 5,700 hospitals nationwide, improving adoption from 50% to 75% within 3 months by identifying and acting on 5 root-cause levers: provider feedback, activation, UX/performance fixes, competitor benchmarking, and new capability development. - Ran first-principles field research — visited 10+ hospitals in person and surveyed 750 providers to map pain points before designing any fix - Migrated the portal's tech stack to React, cutting 95th-percentile API latency to under 1 second and reducing 4xx/5xx error rates - Integrated OCR and AI-enabled document categorization into the claims workflow, cutting missing-document shortfalls by 30% - Built and shipped a Chrome extension integrating hospitals' existing HMIS systems with India's ABHA (Ayushman Bharat Health Account) digital ID infrastructure — letting hospitals create ABHA IDs, book appointments, and upload records without a second portal
Product Manager at indiagold, Sep 2020 - Oct 2020 · 2 mos, - Built behavioral customer cohorts and conducted 1:1 interviews to uncover user aspirations and friction points - Used Amplitude to inform feature prioritization, merchandising placement, and promotional targeting - Automated lifecycle push notifications and in-app nudges via CleverTap - Authored the investor deck translating business objectives into a growth narrative
Associate Consultant at ZS, Jan 2017 - Jul 2019 · 2 y 6 mo, Pune, - Designed and administered a sales incentive compensation program worth ~$1B/year, impacting ~3,000 field personnel, for a Fortune 500 pharmaceutical client - Built an agile incentive plan for a newly launched drug, positioning it against competitors while avoiding cannibalization of an existing stable product - Supported an RFP-driven client contract renegotiation process and presented business proposals to client leadership
Master of Business Administration - MBA, Indian Institute of Management Raipur
Bachelor of Technology (BTech), Nirma University
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