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Siddharth Prajapati

Senior Cloud Support Engineer at Intellicus

Pune Division

5+ years of work experience

Intellicus Technologies
Jun 20224 yrs 1 moPresent

Pune District

Orchestrated deployment, administration, and lifecycle management of enterprise-grade product clusters across AWS and Azure cloud environments, ensuring high availability, operational resilience, and business continuity. Automated infrastructure provisioning, configuration management, and environment standardization using AWS CloudFormation Templates (CFT) and Azure Template Specs, significantly improving deployment efficiency and consistency. Enabled secure and scalable enterprise data connectivity by integrating Snowflake, PostgreSQL, Amazon Redshift, and Databricks SQL Warehouses, supporting seamless data access and analytics operations. Supported Power BI integrations within semantic layer ecosystems, enhancing analytical query performance, reporting accuracy, and data-driven decision-making capabilities. Leveraged REST APIs to perform cluster validation, query execution, semantic model operations, and infrastructure health monitoring, driving operational efficiency and platform reliability. Implemented and managed enterprise-grade cloud security controls, including TLS/SSL configurations, SSO and OIDC integrations, strengthening authentication frameworks and secure access management. Administered cloud identity and access governance through Managed Identities, Azure Key Vault, Active Directory, native user management, cloud IAM policies, and S3 bucket permission controls, ensuring compliance and security best practices. Delivered SLA-driven incident management and production support by resolving infrastructure and platform-related issues through structured ticketing workflows, minimizing downtime and service disruptions. Contributed to the stability, scalability, and performance optimization of production and staging environments, ensuring consistent service availability for global enterprise customers.
BNY
Nov 20188 mosJun 2019

Administered Linux server environments, ensuring high system availability through proactive monitoring of disk utilization, memory consumption, file systems, and directory structures. Managed Linux file and directory permissions while maintaining secure and efficient access controls across enterprise environments. Integrated AWS S3 storage with EC2 instances to enable centralized file management, seamless data accessibility, and operational continuity. Configured, monitored, and provided ongoing support for AWS EC2 instances across production and staging environments, ensuring stable and reliable cloud operations. Governed AWS IAM administration by managing users, roles, and access policies to enforce secure authentication, authorization, and enterprise-grade access control. Administered Amazon S3 storage services, including bucket configuration, storage lifecycle management, permission governance, and policy-based access support.
Infosys
May 20187 mosNov 2018

Pune District

Configured and managed IAM roles and policies to enable secure access across enterprise cloud workloads. Administered bucket policies and storage access permissions for enterprise cloud applications. Resolved infrastructure and access-related incidents through enterprise ticketing systems. Ensured timely issue resolution while consistently adhering to defined SLA targets.

Education

Bachelor of Computer Applications

Sinhgad Institutes

Master's Degree, Computer Software Engineering

VIT

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Headline

Senior Cloud Support Engineer at Intellicus

About

Senior Cloud Support Engineer with 5 years of experience in architecting and supporting multi-cloud enterprise environments across AWS and Azure, ensuring platform resilience, service continuity, high availability, and SLA-driven production stability for global customers through effective incident and lifecycle management. Automated cloud infrastructure provisioning and environment orchestration using AWS CloudFormation and Azure Template Specs, accelerating deployment cycles while strengthening scalability, operational governance, and infrastructure consistency. Enabled secure, enterprise-grade cloud integrations with Snowflake, Amazon Redshift, Databricks SQL Warehouses & PostgreSQL, while implementing robust security frameworks including TLS/SSL, SSO, OIDC, IAM, Azure Key Vault, Active Directory & secure storage access controls.

Location

Pune Division

Work experience

Senior Cloud Support Engineer at Intellicus Technologies, Jun 2022 - Present · 4 yrs 1 mo, Pune District, Orchestrated deployment, administration, and lifecycle management of enterprise-grade product clusters across AWS and Azure cloud environments, ensuring high availability, operational resilience, and business continuity. Automated infrastructure provisioning, configuration management, and environment standardization using AWS CloudFormation Templates (CFT) and Azure Template Specs, significantly improving deployment efficiency and consistency. Enabled secure and scalable enterprise data connectivity by integrating Snowflake, PostgreSQL, Amazon Redshift, and Databricks SQL Warehouses, supporting seamless data access and analytics operations. Supported Power BI integrations within semantic layer ecosystems, enhancing analytical query performance, reporting accuracy, and data-driven decision-making capabilities. Leveraged REST APIs to perform cluster validation, query execution, semantic model operations, and infrastructure health monitoring, driving operational efficiency and platform reliability. Implemented and managed enterprise-grade cloud security controls, including TLS/SSL configurations, SSO and OIDC integrations, strengthening authentication frameworks and secure access management. Administered cloud identity and access governance through Managed Identities, Azure Key Vault, Active Directory, native user management, cloud IAM policies, and S3 bucket permission controls, ensuring compliance and security best practices. Delivered SLA-driven incident management and production support by resolving infrastructure and platform-related issues through structured ticketing workflows, minimizing downtime and service disruptions. Contributed to the stability, scalability, and performance optimization of production and staging environments, ensuring consistent service availability for global enterprise customers.

Cloud Support Engineer at BNY, Nov 2018 - Jun 2019 · 8 mos, Administered Linux server environments, ensuring high system availability through proactive monitoring of disk utilization, memory consumption, file systems, and directory structures. Managed Linux file and directory permissions while maintaining secure and efficient access controls across enterprise environments. Integrated AWS S3 storage with EC2 instances to enable centralized file management, seamless data accessibility, and operational continuity. Configured, monitored, and provided ongoing support for AWS EC2 instances across production and staging environments, ensuring stable and reliable cloud operations. Governed AWS IAM administration by managing users, roles, and access policies to enforce secure authentication, authorization, and enterprise-grade access control. Administered Amazon S3 storage services, including bucket configuration, storage lifecycle management, permission governance, and policy-based access support.

Cloud associate at Infosys, May 2018 - Nov 2018 · 7 mos, Pune District, Configured and managed IAM roles and policies to enable secure access across enterprise cloud workloads. Administered bucket policies and storage access permissions for enterprise cloud applications. Resolved infrastructure and access-related incidents through enterprise ticketing systems. Ensured timely issue resolution while consistently adhering to defined SLA targets.

Education

Bachelor of Computer Applications, Sinhgad Institutes

Master's Degree, Computer Software Engineering, VIT