Headline

🚀 **Tech Program Management | AI & GenAI | Cloud & Edge Computing | Data Governance & Observability | Agile & DevOps | Digital Transformation | MBA NMIMS | ITIL & SIAM** 🌎

About

As a Delivery Manager at Acceldata, I lead the end-to-end delivery and enterprise adoption of data observability solutions, enabling organizations to build reliable, high-performing, and scalable data ecosystems. I partner closely with engineering, product, and executive stakeholders to align data strategy with business objectives, driving measurable outcomes across complex, cloud-native environments. My focus is on scaling delivery excellence, strengthening strategic customer relationships, and ensuring consistent value realization. With over 15 years of experience across customer-centric and leadership roles, I bring a strong track record of driving transformation, operational efficiency, and customer success. I have consistently led cross-functional teams, navigated complex stakeholder landscapes, and delivered high-impact programs that balance speed, quality, and governance. Prior to Acceldata, I served as a Program Delivery Manager at Cloudera, where I led critical initiatives such as Agile-driven CVE remediation and FedRAMP certification programs. These efforts required rigorous execution, risk management, and close alignment with security, compliance, and executive leadership to meet stringent regulatory standards. I am passionate about building high-performing teams, driving strategic execution, and helping organizations unlock the full value of their data through observability, governance, and modern data practices.

Location

Bengaluru

Work experience

Program Delivery Manager at Acceldata, May 2025 - Present · 1 yr 2 mos, Bengaluru, Karnataka, India

Staff Program Manager at Cloudera, May 2022 - Apr 2025 · 3 yrs, Bengaluru, Karnataka, India, At Cloudera, I played a pivotal role as a Program Manager, driving excellence in SRE, Cloud Infrastructure Security, and Data Catalog solutions. I spearheaded the implementation of an Agile CVE management model, enabling faster resolution of vulnerabilities and contributing to FedRAMP certification efforts. By leveraging JIRA dashboards for vendor and stakeholder management, I streamlined performance tracking and actionable insights.

Project Manager - Cloud Services and automation at Manhattan Associates, Apr 2021 - May 2022 · 1 yr 2 mos, Bengaluru, Karnataka, India

Program/Delivery Manager - Cognitive & AI at Amelia, an IPsoft Company, Jul 2016 - Apr 2021 · 4 yrs 10 mos, Bengaluru Area, India, Lead various programs for customers and businesses in banking, retail, and telecom by inducing various innovative cognitive solutions, thereby changing the business processes and elevating the customer experience. High focus on value creation for customers by leveraging automation and AI using Amelia. Managed and liaised with RnD, Ops, and Solutioning teams to develop different autonomic and AI solutions for the clients based on their specific requirements. Program Manager for Services and Cognitive Portfolio.

Associate IT Consultant at ITC Infotech, Aug 2015 - Jul 2016 · 1 yr, Bengaluru Area, India, Lead a team of IT Service Management Professionals to design and implement ITIL best practices and to drive Service Improvements leading to cost benefits for the customers.

Incident manager at IBM, Mar 2012 - May 2015 · 3 y 2 mo, Noida, Part of the Major Incident Management (MIM) team, leading Service Management operations for a global portfolio of 27 clients across Application and Infrastructure Support.

Web Developer at Virtual Sciences LLP, Aug 2011 - Feb 2012 · 6 mo, Bengaluru, Worked as a Web developer/ Service Manager, creating PHP web modules, requirement documents and taking care of the complete service delivery.

Video Game Developer at BTPL, Jul 2011 - Aug 2011 · 1 mo, Lucknow, Worked on developing the main character and synchronising limb movement of pawn with keys.

Education

Master of Business Administration - MBA, Business Analytics, SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

B.Tech, Computer Science & Engineering, Northern India Engineering College