Siddeshwar S profile photo 1 on Tal

Siddeshwar S

ServiceNow Developer CSA | CAD | CIS-DF(CMDB & CSDM) | CIS-ITSM | CIS-SAM | CIS-Platform Analytics | TSM(ORM)

Greater Bengaluru Area

6+ years of work experience

IBM
Oct 20215 yrs 2 mosPresent

Bengaluru

● Consulting with client stakeholders on complex system issues through an in-depth evaluation of business processes and industry best practices. ● Part of the Implementation team in integrating 2 third party ITSM systems with ServiceNow by applying best practices for a leading Telecommunications company. ● Expertise in delivering End to End automation suites for ServiceNow system by understanding business requirements and process flows through Automated test framework for several clients. ● Involve in creating and enhancing Performance analytics reports and Dashboards on a domain specific environment for various systems connected to the system. ● Conceptualized new workflow and customized Out of Box workflows for various applications including Service catalog,Customer Service management, Change management, Notifications, Service level agreement(SLA).
Wipro Limited
Jan 202110 mosOct 2021

Bengaluru, Karnataka, India

Ensuring the quality and the business logic of ServiceNow using Automated Test Framework. Roles: Automation Engineer(ServiceNow) Responsibilities: 1. Assisted in ensuring End to end quality and release of all the Retail and Care applications of a leading telecom provider by providing quality enhancements and customizations catering to the requirement. 2. Prowess in developing Jira reports and dashboards based on the stakeholders need to present metrics and value. 3. Developed custom tables, fields and Client scripts for ITSM module in ServiceNow. Trainings: ServiceNow Administration || ITIL || Agile || Scrum || ServiceNow ATF || GIT.
Wipro Limited
Nov 20203 mosJan 2021

Bengaluru, Karnataka, India

Team Rainbow - Induction Program Induction Program - Have undergone Spirit of Wipro Program - Have undergone COBC Program - Have undergone PRP, C2C program - Attended Art of Business Communication program - Attended Presentation skills program Technical Training (PJP) : Topics Covered: - Core Java - JDBC (Java Database Connectivity) - Servlet - JSP - Maven - Spring (MVC, Core) - Hibernate - REST Architecture

Siddeshwar’s AI Stack

antigravity
antigravity
claude
claude
cursor
cursor
mcp
mcp
notion
notion
Supabase
Supabase

Education

Anna University Chennai

Bachelor of Engineering - BE, Computer Science

Anna University Chennai

20164 yrs2020

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Headline

ServiceNow Developer CSA | CAD | CIS-DF(CMDB & CSDM) | CIS-ITSM | CIS-SAM | CIS-Platform Analytics | TSM(ORM)

About

An aspirational individual who has Bachelor’s Degree focused on Computer Science and Information technology, striving to gain a demanding position that offers me a positive atmosphere for solving problems and learning new technologies for the betterment of the business. Having strong experience in the Automation of PAAS software (ServiceNow) and writing Test plans and Test Scripts for functional testing. Having intermediate experience in web technologies like HTML5, CSS3, Bootstrap, Object-oriented JavaScript , jQuery. And have contributed to many projects in developing a smooth UI/UX experience for users.

Location

Greater Bengaluru Area

AI stack

antigravity

claude

cursor

mcp

notion

Supabase

Work experience

ServiceNow Developer at IBM, Oct 2021 - Present · 5 yrs 2 mos, Bengaluru, ● Consulting with client stakeholders on complex system issues through an in-depth evaluation of business processes and industry best practices. ● Part of the Implementation team in integrating 2 third party ITSM systems with ServiceNow by applying best practices for a leading Telecommunications company. ● Expertise in delivering End to End automation suites for ServiceNow system by understanding business requirements and process flows through Automated test framework for several clients. ● Involve in creating and enhancing Performance analytics reports and Dashboards on a domain specific environment for various systems connected to the system. ● Conceptualized new workflow and customized Out of Box workflows for various applications including Service catalog,Customer Service management, Change management, Notifications, Service level agreement(SLA).

Project Engineer- ServiceNow - Automation at Wipro Limited, Jan 2021 - Oct 2021 · 10 mos, Bengaluru, Karnataka, India, Ensuring the quality and the business logic of ServiceNow using Automated Test Framework. Roles: Automation Engineer(ServiceNow) Responsibilities: 1. Assisted in ensuring End to end quality and release of all the Retail and Care applications of a leading telecom provider by providing quality enhancements and customizations catering to the requirement. 2. Prowess in developing Jira reports and dashboards based on the stakeholders need to present metrics and value. 3. Developed custom tables, fields and Client scripts for ITSM module in ServiceNow. Trainings: ServiceNow Administration || ITIL || Agile || Scrum || ServiceNow ATF || GIT.

Project Engineer at Wipro Limited, Nov 2020 - Jan 2021 · 3 mos, Bengaluru, Karnataka, India, Team Rainbow - Induction Program Induction Program - Have undergone Spirit of Wipro Program - Have undergone COBC Program - Have undergone PRP, C2C program - Attended Art of Business Communication program - Attended Presentation skills program Technical Training (PJP) : Topics Covered: - Core Java - JDBC (Java Database Connectivity) - Servlet - JSP - Maven - Spring (MVC, Core) - Hibernate - REST Architecture

Education

Bachelor of Engineering - BE, Computer Science, Anna University Chennai