Headline

Lead Product Designer | AI Product Strategy + Design | Experience Designer | Design Systems & Prototyping specialist | Design Strategist | Immediately Available.

About

With over 10 years of experience in experience design, I am passionate about creating digital products and services that are useful, delightful, and accessible. I have collaborated with leading worldwide brands in different domains across the United States, Asia, Europe, and Australia, delivering high-quality designs that meet user needs and business goals. As a Senior Experience Designer L2 at Publicis Sapient, I lead the interaction design team for various web and mobile. I work closely with scriptwriters, business teams, and developers to conceptualise, storyboard, prototype, and test design solutions. I also create engaging product explainer videos and video prototypes for user research. I leverage my graphic, web, and user interface design skills to create captivating and coherent visual experiences.

Location

Bengaluru

AI stack

antigravity

claude code

deepmind

deepseek

gemini

notion

Work experience

Senior Experience Designer L2 at Publicis Sapient, Oct 2021 - Apr 2026 · 4 yrs 7 mos, Bengaluru, Karnataka, India, • Architecting a modernised financial platform for a London‑based banking leader, redesigning broker onboarding and loan pre‑approval flows to cut approval timelines and drop off rates by 50% (from 14 to 7 days) by Q3 2025 through AI-optimised UX strategies. • Led an 8‑person R&D team to deploy a Generative AI‑powered chatbot to be used by call center agents, achieving a 79% reduction in response times and a 220% increase in first‑contact resolution for a telecommunication giant in the USA. • Managed a 5‑member cross‑functional team to deliver 95% of UX/UI/ motion design deliverables for a wearable device for kids, ahead of schedule for a major telecom client, resulting in a 60% increase in pre‑sales. • Established design system components and accessibility guidelines used across multiple enterprise products, ensuring consistent brand experience, faster development cycles and AI Adaptation.

Senior Experience Designer at Publicis Sapient, Oct 2021 - Apr 2026 · 4 yrs 7 mos, Bengaluru, I played pivotal roles in reimagining user experiences for a major financial platform transformation and innovation for a telecommunication giant.

Lead Interaction Designer at Tata Consultancy Services, Jul 2018 - Sep 2021 · 3 yrs 3 mos, Cochin Area, India, • Contributed to a winning hackathon team that secured a $200M project by enhancing pitch clarity and impact through strategic motion and visual design. • Spearheaded the TCS.com website redesign and rebranding, increasing average pages‑per‑visit by 31.2% (Third party Survey results) and improving deep user engagement across global audiences. • Built and led a 12‑member Motion Graphics team from scratch, producing 30+ animated demos that directly contributed to million‑dollar enterprise deal acquisitions. • Scaled an RFP‑MVP project into a seven‑figure UX engagement for a top‑tier retail client by aligning design strategy with business goals.

Lead Motion Graphics Designer at Tata Consultancy Services, Jan 2017 - Sep 2021 · 4 yrs 9 mos, * Creating high fidelity video prototypes for User Research. * Design and create enticing motion graphics for video deliverables (corporate videos, eLearning, Application Services, marketing demos, etc.)

Motion Graphic Designer at Tata Consultancy Services, Jul 2016 - Sep 2021 · 5 yrs 3 mos, Kochi, Kerala, India

Product & Brand Designer at iShippo.com #MakeInIndia #StartUpIndia, May 2015 - Jul 2015 · 3 mos, Greater Bengaluru Area, • Collaborated with research and business teams to define information architecture and delivered 200+ wireframes and 150+ mock‑ups within a 90-day sprint. • Created the company logo and brand guidelines, ensuring 100% visual consistency across all digital products.

User Experience Designer at SourceN India Pvt. Ltd., Feb 2015 - Apr 2015 · 3 mos, Greater Bengaluru Area, * As a User Experience and Visual Designer, I collaborated with key enterprise clients to drive product strategy, design, and innovation. My responsibilities included crafting intuitive information architecture, developing user stories, and creating low and high-fidelity wireframes and prototypes to streamline user journeys. Additionally, as part of the Visual Design team, I contributed to high-impact UI designs for leading brands in Bangalore — enhancing usability, aesthetics, and overall customer engagement. My work played a pivotal role in aligning business goals with user-centric design solutions, ensuring seamless and visually compelling digital experiences.

Interface Specialist at SourceN India Pvt. Ltd., Feb 2015 - Apr 2015 · 3 mos, Developed user stories and high-fidelity prototypes for leading brands like Taxi4Sure and Jabong, aligning business goals with user-centric solutions.

Senior Design Consultant (Offline/ Remote) at Mobile strategic Technology, Nov 2014 - Feb 2015 · 4 mos, Cochin Area, India, * Developing Wireframes and User Stories based on User research data. * Understand product specifications and user psychology * Define the right interaction model and evaluate its success

Education

Bachelor's degree, Multimedia, Image Collage of Animation and Technology (iCAT)

THSSLC, Higher Secondary Certificate Programs, Model Technical Higher Secondary School

Public links

medium: https://medium.com/@shyamkrrishnan

shyamkrishnan.framer.website: https://shyamkrishnan.framer.website/