Shweta T. profile photo 1 on Tal

Shweta T.

Scientist R&D at SGS Group

Brampton

19+ years of work experience

SGS
Jan 201214 yrs 5 mosPresent

Ontario, Canada

Securematics Inc.
May 20072 yrsApr 2009

Worked as a Customer Service Executive, Managing order process and supporting inside sales. • Worked as client service specialist to ensure end to end delivery and quality services to the company clients. • Ensured that the turn around time and accuracy is always maintained. • Responsible for CRM data quality in accordance with agreed standards and processes. • Coordinated with internal team members to monitor and resolve order processing errors. • Ensured that service and quality targets are met. • Maintained team spirit and mentoring the less experienced and newly recruited staff. • Managed Inventory such as stock management of the items and stock re-order forecasting and replenishment of stock at various levels.
Grolier International
Feb 20051 yr 1 moFeb 2006

Worked as Field Manager and looked after the progressive increase in the products sales. • Used innovative marketing skills to increase the sales of Grolier books and gained valuable experience. • Cultivated sustained client relationships, achieved higher levels of customer satisfaction along with improved product sales. • Marketed the products in previously untapped markets, thus enlarging the customer base of company. • Represented the company in several book exhibitions of international fame. • Coordinated the team members by analyzing their strengths and weaknesses, consequently, leading the team to successfully surpass the allocated targets. • Handled a vast array of customers from schools to individual clients.
Morning Glory Academy, Roorkee India
Mar 20031 yr 2 mosApr 2004

Established a Kindergarten School on Turn Key Basis. • Obtained the necessary permission from the local authorities to open the school. • Designed the syllabus of the school after carefully studying the contemporary syllabus of other prestigious schools. • Effectively utilized the available resources to contain the budget of the project. • Laid down the criteria for selection of the teachers. • Created awareness about the school and marketed it successfully by employing widely used advertising mediums like print media and door to door canvassing.
Jun 19984 mosSep 1998

Project: Ambient Air Quality Monitoring, 1998 Analyzed samples of ambient air for particulate matter content Monitored SOX, NOX, O3, and SPM in IHC compound Observed the relationship between SOX, NOX, O3, with SPM Studied monthly and day and night variations of the above constituents

Education

Vrije Universiteit Brussel

MS, Water Resources Engineering

Vrije Universiteit Brussel

19992 yrs2001

Join Shweta and 10k+ other professionals on

Tal Boss

Tal is the app where bosses meet engineers & builders directly, without middlemen

Download Tal Boss

Shweta T. on Tal

Headline

Scientist R&D at SGS Group

About

In a span of six years I have handled various assignments requiring altogether different attributes of personality. During this enrichment phase, I have • Contributed constructively to the growth of the company by prompt customer service (Securematics Inc., San Jose, USA and IBM Daksh, New Delhi, India). • Handled the responsibility of class teacher of 6th graders, Channelizing the energies and nurturing the talents of ever inquisitive and enthusiastic students. • Led the marketing team at Grolier International Ltd, (A subsidiary of Scholastic Publications USA) to surpass the budgetary targets.. • Established a Kindergarten School in an upcoming town in India, that is running successfully. Specialties: Results-oriented, Background includes consistent promotions to positions of increased responsibility, Skilled in initiating, structuring and carrying out steps to complete projects and tasks, Interactive listening, Motivating Individuals and Teams, Detail oriented, Interpersonal skills,Excellent writing and communication skills. Can work creatively and analytically in a problem-solving environment. Accounting QuickBooks (Proficient), SAP (Basics), Programming C language (intermediate level)

Location

Brampton

Work experience

Scientist R&D at SGS, Jan 2012 - Present · 14 yrs 5 mos, Ontario, Canada

Order Management and Inside Sales at Securematics Inc., May 2007 - Apr 2009 · 2 yrs, Worked as a Customer Service Executive, Managing order process and supporting inside sales. • Worked as client service specialist to ensure end to end delivery and quality services to the company clients. • Ensured that the turn around time and accuracy is always maintained. • Responsible for CRM data quality in accordance with agreed standards and processes. • Coordinated with internal team members to monitor and resolve order processing errors. • Ensured that service and quality targets are met. • Maintained team spirit and mentoring the less experienced and newly recruited staff. • Managed Inventory such as stock management of the items and stock re-order forecasting and replenishment of stock at various levels.

Field manager & Educational Consultant at Grolier International, Feb 2005 - Feb 2006 · 1 yr 1 mo, Worked as Field Manager and looked after the progressive increase in the products sales. • Used innovative marketing skills to increase the sales of Grolier books and gained valuable experience. • Cultivated sustained client relationships, achieved higher levels of customer satisfaction along with improved product sales. • Marketed the products in previously untapped markets, thus enlarging the customer base of company. • Represented the company in several book exhibitions of international fame. • Coordinated the team members by analyzing their strengths and weaknesses, consequently, leading the team to successfully surpass the allocated targets. • Handled a vast array of customers from schools to individual clients.

Vice Principal at Morning Glory Academy, Roorkee India, Mar 2003 - Apr 2004 · 1 yr 2 mos, Established a Kindergarten School on Turn Key Basis. • Obtained the necessary permission from the local authorities to open the school. • Designed the syllabus of the school after carefully studying the contemporary syllabus of other prestigious schools. • Effectively utilized the available resources to contain the budget of the project. • Laid down the criteria for selection of the teachers. • Created awareness about the school and marketed it successfully by employing widely used advertising mediums like print media and door to door canvassing.

Summer Intern at Tata Energy Research Institute, New Delhi, India, Jun 1998 - Sep 1998 · 4 mos, Project: Ambient Air Quality Monitoring, 1998 Analyzed samples of ambient air for particulate matter content Monitored SOX, NOX, O3, and SPM in IHC compound Observed the relationship between SOX, NOX, O3, with SPM Studied monthly and day and night variations of the above constituents

Education

MS, Water Resources Engineering, Vrije Universiteit Brussel