Shweta Melwani
Leading luxury membership engagement with a focus on customer experience.
Bengaluru
8+ years of work experience
Aug 20263 mosPresent
Bengaluru
Oct 20232 y 10 moAug 2026
Hyderabad
1. Community Building: Spearheaded the growth of a dynamic, engaged community in a new market, positioning the club as a premium lifestyle and networking destination.
2. Membership Growth: Grew the Hyderabad membership base to 650+ members in 14 months through targeted sales strategies, relationship-driven outreach, and deep local engagement.
3. Revenue Management: Ensured stability of non-F&B revenue by meeting or exceeding monthly sales targets, contributing to sustained club profitability.
Apr 20221 yr 3 mosJun 2023
Hyderabad, Telangana, India
1.Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
2. Arranging travel, flight, hotel and ground transportation.
3.Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
4.Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
5.Oversee social events, create a collaborative environment, and work to make each member feel at ease.
6.Led the planning of the event calendar for the month and executing every event with the rest of the team for the community and designing creatives, newsletters & broadcasts for the community.
7.Marketed and renting venues within the space to other companies to hold events, meets and conferences.
8.Generated Non Desk Revenue in terms of pop ups, fleas and cross promoting other start ups in the city.
9.Enhanced office supply by 48% by brainstorming with employees regarding the use of company tools and equipment.
Feb 20211 yr 6 mosJul 2022
Nigeria
1.Strategy Development for HORECA Department.
2.Developing product, growth, marketing, experiences, and strategy for the business.
3.Focusing actively on Key Account Retention and develop a varied Customer Base.
4.Prepared and edited correspondence, presentations, and reports for executive-level meetings; achieved a 60% improvement in document quality and overall presentation.
5.Posted an 18% reduction in office expenses while maintaining quality of service levels through improvements.
6.Managed communication between 30+ executives, ensuring timely responses and a 70 % improvement in stakeholder satisfaction.
Feb 20182 y 1 moMar 2020
Hyderabad
Jun 20161 y 5 moNov 2017
Hyderabad
1.Documented and analyzed performance of different programs in order to make proactive decisions about services.
2.Developed long-lasting partnerships with stakeholders, including local leaders, management team through active engagement, exemplary communication and Skill.
3.Provided a full range of support services to the team stakeholders that included calendar management, travel arrangements and reports.
4.Implemented 5+ new processes and procedures that increased operational efficiency by 12%.
5.Maintained 100% confidentiality with sensitive information, financial data, and records.
6.Trained 83 new employees on handling customers' questions and effectively relay information, while maintaining 100% client confidentiality.
7.Managed a diverse space consisting of 124 team members by motivating performance and effectively communicating to achieve effective results.
8.Monitored costs and expense reports, negotiated vendor contracts.
9.Managed the execution of 20+ events and concert logistics including staffing, accommodations,hospitality, and production efforts.
10.Collaborated with 50+ staff to complete projects and conferences.
Shweta’s AI Stack
Education
Bachelor of Business Administration - BBA, Hospitality and Tourism
National Institute of Tourism and Hospitality Management
20114 yrs2015
Liberal Arts and Sciences, General Studies and Humanities
Nasr School
20092 yrs2011
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