Headline

worked as Executive at Aditya Birla Capital

About

Experienced finance operations professional with expertise in loan servicing, customer account management, payment processing, and tax compliance. Skilled in handling end-to-end loan lifecycle processes including disbursement, EMI management, and closure, while ensuring regulatory compliance for TDS and GST. Adept at using Finnone Neo, SAP, and MINACS for customer servicing, transaction reconciliation, and process optimization. Strong problem-solving skills with a focus on accuracy, timeliness, and compliance.

Location

Mumbai

Work experience

Operations Executive at Aditya Birla Capital, Jun 2023 - Jun 2025 · 2 yrs 1 mo, Thane, Maharashtra, India, Operations Executive (PAN India) • Managed loan servicing operations including customer onboarding, account maintenance, EMI schedules, pre-closures, and foreclosure settlements for retail and corporate loans. - Handled payment processing, reconciliations, and ensured timely disbursement of loan amounts, refunds, and adjustments. • Delivered customer support for loan queries, resolved discrepancies, and ensured compliance with regulatory norms. • Processed GST rectification entries and TDS refunds, ensuring accurate reporting and error-free submissions. • Utilized Finnone Neo, MINACS, and SAP to update client accounts, monitor repayment status, and maintain financial accuracy. • Generated reports for loan portfolio tracking, overdue management, and tax compliance to meet business and statutory requirements.

Education

Baf, Accounting, University of Mumbai

hsc, commerce, Tilak Education Societys S K College of Science & Commerce At Nerul New Mumbai