Shweta Jaiswal
Assistant Manager @1Finance | Views are personal recommendation.
Mumbai
6+ years of work experience
Apr 20263 mosPresent
Mumbai, Maharashtra, India
May 20242 yrs 2 mosPresent
• Spearhead planning and organization of financial advisory operations, ensuring seamless coordination across multiple projects.
• Develop and manage detailed team schedules, project deliverables, and compliance trackers to maintain accuracy and operational discipline.
• Conduct in-depth analysis of MIS reports, identifying performance gaps and implementing corrective measures to enhance team productivity.
• Collaborate with senior management to evaluate workflow efficiency and recommend process improvements for faster turnaround.
• Oversee leave, attendance, and shift rosters while ensuring compliance with organizational policies.
• Prepare analytical dashboards and productivity summaries, providing data-driven insights for leadership review.
• Act as a liaison between cross-functional teams and clients, ensuring consistent communication and goal alignment.
• Lead weekly meetings to review deliverables, assign priorities, and encourage collaboration across the financial advisory department.
• Recognized for driving improved coordination that reduced operational delays by 15% and boosted overall output consistency.
Apr 20251 yrMar 2026
Mumbai, Maharashtra, India
Feb 20213 yrs 4 mosMay 2024
Mumbai, Maharashtra, India
Sep 20206 mosFeb 2021
• Acted as the primary coordination point between clients and technical support teams to ensure timely service delivery.
• Monitored and tracked customer support tickets to guarantee efficient follow-up and resolution.
• Assisted in implementing CRM-based tracking systems to enhance visibility into issue management and resolution status.
• Compiled technical and operational data for management reviews, ensuring alignment with performance goals.
• Supported the launch of a new service escalation protocol that improved first-response efficiency by 25%.
• Gathered client feedback and collaborated with cross-functional teams to introduce service enhancements.
• Developed documentation and process guidelines to streamline technical coordination efforts.
• Recognized for ensuring smooth transition support during high-demand periods and improving response timelines.
Education
Master of Business Administration - MBA, Leadership & Strategy
O.P. Jindal Global University (JGU)
Graduation, Science
Lingaya's Vidyapeeth
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