Headline

Salesforce QA

About

Computer Engineering graduate with 4+ years of experience in software testing, including 2+ years in Salesforce (Service Cloud). Skilled in functional, integration, and regression testing, ensuring high-quality and reliable applications. Experienced in test case design, defect tracking, and API testing (REST/SOAP) using tools like Jira and Azure DevOps. Hands-on in validating key Service Cloud features such as Case Management, Omni-Channel, Knowledge Base, and Service Console. Worked in Agile/Scrum environments, supporting UAT and release validation, and collaborating with developers and business analysts to ensure complete test coverage. Also have exposure to automation tools like Selenium and Provar. Strong in analytical thinking, problem-solving, and ownership, delivering quality results under tight timelines.

Location

Pune District

Work experience

Test Engineer at TCS, Feb 2022 - Present · 4 yrs 6 mos, Pune, Maharashtra, India

Assistant System Engineer at TCS, Jan 2022 - Apr 2024 · 2 yrs 4 mos, Pune, Maharashtra, India

Test Engineer at Pratix solution Pvt Ltd Pune, Mar 2021 - Jan 2022 · 11 mos, Pune, Maharashtra, India

Education

Computer Engineering, Jaihind college of engineering kuran

Diploma, Computer Engineering, jaihind polytechnic kuran