---
title: "Shwet K Mishra - Lead Member of Technical Staff - AI/ML in Greater Bengaluru Area | Tal"
description: "Meet Shwet K Mishra, AI/ML @Salesforce based in Greater Bengaluru Area. AI stack includes claude code, hugging face, and huggingface. Explore public work links including github."
image: "https://tal.club/meet/shwet-kamal-mishra/share-image"
---

# Shwet K Mishra on Tal

## Headline

AI/ML @Salesforce

## About

Driving research and applied development in Generative AI and Large Language Models \(LLMs\), with expertise in NLP, NLG, Time Series, and Multi‑Modal AI\. Over 9 years of experience delivering AI solutions across SaaS, Enterprise, and Consumer products\. Current focus on advancing enterprise‑ready agentic systems, multimodal reasoning, and trustworthy AI\.

## Location

Greater Bengaluru Area

## AI stack

claude code

hugging face

huggingface

DSPy

Pinecone

vLLM

## Work experience

Lead Member of Technical Staff \- AI/ML at Salesforce, Apr 2025 \- Present · 1 yr 5 mos, Bengaluru

Senior Machine Learning Engineer at Docket, Jul 2024 \- Mar 2025 · 9 mos, Bengaluru, \- Built a real\-time multi\-agent AI sales copilot assisting Account Executives during live customer calls\. \- Designed orchestration pipelines combining intent detection, retrieval, and memory for dynamic task execution\. \- Developed a semantic cache with multi\-vector retrieval, improving cache hit rate and reducing latency\.

Lead Data Scientist at Freshworks, Apr 2023 \- Jul 2024 · 1 yr 4 mos, Bengaluru, \- Led development of a production\-grade RAG conversational agent for ITSM automation serving high\-volume enterprise workflows\. \- Built a deterministic LLM evaluation framework combining automated grading and human\-aligned scoring for safe production rollout\. \- Directed fine\-tuning of open\-source LLMs \(7B–70B\) using PEFT in PyTorch, reducing inference cost and improving deployment efficiency\. \- Partnered with infrastructure and product teams to deploy scalable GenAI systems across enterprise environments\.

Senior Data Scientist at Freshworks, May 2021 \- Apr 2023 · 2 yrs, Bengaluru, \- Built a streaming AIOps anomaly detection engine for large\-scale time\-series monitoring\. \- Designed an alert recommendation system, improving signal quality and reducing manual tuning\. \- Delivered a Smart Replies system, reducing response time in ITSM workflows\.

Data Scientist at DataWeave, Mar 2019 \- May 2021 · 2 yrs 3 mos, Bangalore, \- Built solutions pertaining to Attribute\-Value extraction and normalization from the e\-commerce product title and descriptions \- Built Retail Knowledge Graph to store dark unstructured data from the web to a structured graph DB\(Neo4j\) \- Built an Encoder\-Decoder based deep learning solution to categorize e\-commerce products to their respective taxonomy

Data Scientist at Exzeo, Aug 2016 \- Mar 2019 · 2 yrs 8 mos, Noida Area, India, \- Built Risk Modelling system to classify risky and non\-risky properties for home insurance domain \- Built Image classification tool to predict roof shape out of Flat, Gable and Hip from their satellite images\. \- Planned and developed a solution for a project to extract meaningful information from a variety of insurance documents\(\.pdf,\.txt, mails\)\. \- Built product for insurance underwriters to understand Claim Cost w\.r\.t\. Claim type and Property features\.

## Education

MS by Research, Data Science, International Institute of Information Technology Bangalore

## Public links

- github: https://github\.com/shwetkm

[View the original profile](https://tal.club/meet/shwet-kamal-mishra)

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