Headline

Technical Delivery Leader & Founding Executive | Single Point of Ownership — Architecture, Program & AI-Enabled Platform Delivery | AWS · Python · Microservices | PMP® · CSM® · SAFe® 6

About

I operate as the single point of ownership for complex, cloud-native technical programs — architecture, budget, delivery, and the client relationship, end to end. Over 22+ years, I've progressed from hands-on PHP/Java developer to Solution Architect to Engineering Manager, and most recently, founding executive team member at Aster Health Academy (a unit of Aster DM Healthcare) — hired as the first technology hire and building five multi-tenant SaaS platforms (LMS, ERP, CRM, CMS, Invoicing) and the entire engineering organisation from zero, with no prior infrastructure, team, or process to inherit. What sets my delivery apart: - Hands-on technical depth — Python/Django, PHP/Laravel, Java/Scala, Node.js — deep enough to read code, run design and architecture reviews, and challenge engineering decisions directly, not just track status. - AI-enabled platform delivery — built AI-assisted CRM workflows, intelligent document parsing, Kafka-powered recommendation engines, and real-time personalisation pipelines feeding production systems, not just prototypes. - Cloud-native architecture at scale — AWS, GCP, and Azure; event-driven microservices; Kafka/RabbitMQ; 99.9% platform uptime. - Delivery discipline — SAFe/Scrum governance across 30+ engineers, 40% improvement in sprint predictability, 42% reduction in production incidents. - Direct client and executive ownership — from US healthcare EDI clients early in my career to C-suite stakeholders today. PMP®, CSM®, and SAFe® 6 certified. Looking for my next mandate as a founding or single-accountable-owner technical leader — someone a business can hand an ambiguous, high-stakes program to and trust it gets built, shipped, and run reliably.

Location

Bengaluru

AI stack

claude code

codex

gemini

glama

kimi

Luma AI

Work experience

Engineering Manager & Head of Department ( Digital Transformation ) at Aster Health Academy, May 2023 - Mar 2026 · 2 yrs 11 mos, Bengaluru, Karnataka, India, Promoted within 11 months to own Aster Health Academy's complete technology function, engineering delivery, Agile governance, cloud operations, and IT infrastructure. This is a Head of Technology role in operational scope: 30+ member cross-functional teams, five live enterprise platforms, and full budget accountability. ▸ Full Platform Ownership: scaled all five platforms (LMS, ERP, CRM, CMS, Invoicing) from launch to enterprise-grade — 99.9% uptime across cloud-hosted microservices. ▸ Team Building: unified three siloed functions (Backend, Platform, IT Operations) into one engineering organisation — hired, mentored, and led 30+ people concurrently. ▸ Scrum Master & Agile Governance: facilitated Sprint Planning, Standups, Reviews, and Retrospectives across 3–4 squads — improved sprint predictability 40% (Planning Poker, velocity tracking, Definition of Done) and cut production incidents 42% via ITIL SLA/CloudWatch. ▸ Cloud Modernisation: led AWS migration, replacing monolithic systems with RabbitMQ/Kafka-driven microservices, enabling independent scaling. ▸ DevSecOps & CI/CD: scaled GitHub-based pipelines — cut delivery timelines 35% and deployment failures 40% YoY. ▸ IT Operations Ownership: expanded remit to IT support (2–5 member team), unifying infrastructure, platform, and support under one governance model. ▸ Compliance & Executive Alignment: primary contact for executive leadership and auditors — zero critical findings across HIPAA/ISO 27001 audits; ITIL governance cut incident response time 40%; eliminated 100% of vendor dependency. ▸ Team Leadership: mentored 30+ engineers across PHP, Node.js, and Python — accelerated onboarding 35%, improved retention 25%. 𝗞𝗲𝘆 𝗦𝗸𝗶𝗹𝗹𝘀: Head of Engineering · Digital Transformation · Scrum Master · Platform Engineering · AWS · Microservices · RabbitMQ · Docker · Kubernetes · DevSecOps · CI/CD · ERP · CRM · LMS · CMS · IT Program Management · Budget Management · Stakeholder Management

Senior Manager Information Technology Operations at Aster Health Academy, Jun 2022 - Mar 2026 · 3 yrs 10 mos, Held comprehensive operational ownership for end-to-end program management, digital transformation campaigns, and platform delivery frameworks built from the ground up.

Information Technology Delivery Manager at Aster Health Academy, Jun 2022 - Mar 2026 · 3 yrs 10 mos, Served as founding leadership team member, steering comprehensive digital transformation blueprints and application engineering lifecycles for multi-tenant cloud ecosystems from the ground up.

Information Technology Supervisor at Aster Health Academy (A Unit of Aster DM Healthcare India Pvt Ltd), Jun 2022 - Mar 2026 · 3 yrs 10 mos, Collaborated with customers and stakeholders to translate business workflows into Product Discovery, product requirements, PRDs, feature specifications, and roadmap planning, and feature specifications, ensuring successful delivery of CRM, ERP, CMS, and LMS platforms. Ensuring 99.9% system uptime for end-users and delivery governance for cloud-native EdTech platforms like CRM, CMS, ERP and LMS — managing backend services (PHP, Node.js, Python, Typescript, APIs), database layers (SNS, SQS, Lambda Functions, DynamoDB, SQL, MongoDB, Redis), and CI/CD pipelines.

Senior Program Manager at YuppTV Inc., Nov 2021 - May 2022 · 7 mos, Hyderabad, Telangana, India, Senior Program Manager | Scrum of Scrums Lead | OTT Platform Engineering | Multi-country Scale Joined during a high-growth phase to improve engineering execution, delivery predictability, and platform scalability across a global OTT ecosystem serving millions of subscribers across 15+ countries. Stayed 30–40% hands-on in architecture, production debugging, code reviews, and technical mentoring. ▸ Owned delivery across 4–5 cross-functional squads (engineering, QA, DevOps, content ops); partnered with Product Managers to translate business requirements into scalable technical solutions. ▸ Designed cloud-native, event-driven data pipelines (AWS Lambda, SQS, SNS, Node.js, Spring Boot) enabling independent multi-region deployments. ▸ Performance Engineering: Designed Redis + Memcached CDN caching strategy — improved platform page load times 45% and reduced cloud infrastructure costs 28%. ▸ Built Redis/Memcached/CDN caching strategies — improved page load performance 45%, cut infrastructure cost 28%. ▸ Established architecture reviews and release governance; shipped Node.js/Spring Boot services 4 weeks ahead of schedule, including client-specific theme designs for the product and video playe ▸ Sprint Optimisation: Boosted sprint predictability 28% through ceremony discipline, backlog refinement rigour, and retrospective-driven process improvements across all squads. ▸ Executive Reporting: Delivered program-level updates to C-suite and client stakeholders across simultaneous multi-client rollouts — maintained alignment and trust across a 6-month concurrent delivery window. 𝗞𝗲𝘆 𝗦𝗸𝗶𝗹𝗹𝘀: Scrum of Scrums · Scrum Master · SAFe · Agile Program Management · OTT Platforms · Docker · Kubernetes · Node.js · AWS · Java · Redis · Memcached · CDN · Cloud Cost Optimisation · Stakeholder Management · Multi-team Coordination

Senior Program Manager Lead at YuppTV India Pvt Ltd, Nov 2021 - Mar 2022 · 5 mos, Joined during a high-growth phase to improve engineering execution, delivery predictability, and platform scalability across a global OTT ecosystem. Led Agile delivery, architecture governance, release management, and stakeholder communication while coordinating 4–5 cross-functional engineering squads to deliver cloud-native products serving millions of subscribers across 15+ countries.

Assistant GM – Technology | Digital Transformation | Sr Scrum Master | EdTech & Healthcare at Medvarsity Online Ltd, Jul 2019 - Nov 2021 · 2 yrs 5 mos, Hyderabad, Telangana, India, Second promotion at Medvarsity — elevated to AGM to own full P&L accountability, enterprise architecture strategy, and C-suite alignment across EdTech and Healthcare learning platforms. Scope: 25-member cross-functional engineering team, $3.2M programme portfolio, and complete digital product roadmap ownership. ▸ Digital Transformation at Scale: Owned end-to-end transformation of Medvarsity's platform estate — from siloed legacy systems to an integrated, microservices-based product suite. Delivered measurable improvements in both operational efficiency and revenue-generating product features. ▸ Agile at Programme Level: Scaled Scrum across 4 engineering squads simultaneously — introduced programme-level cadence, inter-squad dependency management, and OKR-aligned sprint goals. Improved team productivity 30% and cut bottlenecks 25%. ▸ P&L & Budget Governance: Delivered $3.2M platform initiative at 95%+ budget adherence. Built business cases, managed vendor contracts, and tracked ROI on all platform investments — reporting directly to CEO/CTO. ▸ Compliance Architecture: Architected HIPAA-compliant systems with full encryption, audit trails, and access control — zero major findings across all regulatory audits during tenure. ▸ Incident Reduction: Reduced production incidents 42% in 90 days by implementing ITIL-based RCA framework, retrospective-driven process loops, and structured escalation governance. ▸ Platform Engineering: Led migration from monolithic EdTech architecture to PHP microservices with Kafka event streams — enabled 30% faster feature delivery and 40% reduction in operational issues. 𝗞𝗲𝘆 𝗦𝗸𝗶𝗹𝗹𝘀: Digital Transformation · AGM · P&L Management · Scrum Master · Agile Programme Management · HIPAA · PHP · Python · Microservices · Kafka · ITIL · RCA · EdTech · Healthcare IT · Stakeholder Management · SAFe · Team Leadership · Budget Governance

Sr Manager - Technology at Medvarsity Online Ltd, Aug 2018 - Jun 2019 · 11 mos, Hyderabad, Telangana, India, First promotion at Medvarsity — elevated from Technical Lead to Sr Manager within 10 months based on delivery performance. Expanded from hands-on technical work to owning full delivery governance, team management, and business stakeholder relationships across 2–3 concurrent product streams. ▸ Delivery Accountability: Took end-to-end ownership of sprint delivery across multiple product squads — introduced velocity tracking, sprint review ceremonies, and release governance that reduced missed sprint commitments by 30%. ▸ Team Growth: Grew and managed engineering team to 15+ members — ran structured 1:1s, performance reviews, and career development frameworks that measurably improved team retention and morale. ▸ Business-Engineering Bridge: Became primary interface between product owners, business stakeholders, and engineering — translated business requirements into sprint-ready backlog items with unambiguous acceptance criteria. ▸ Quality Engineering: Standardised code review processes, QA sign-off workflows, and release management gates — reduced post-release defects 25% in the first quarter of implementation. 𝗞𝗲𝘆 𝗦𝗸𝗶𝗹𝗹𝘀: Scrum Master · Engineering Delivery · Team Management · Sprint Planning · Backlog Refinement · Agile · PHP · Python · MySQL · MongoDB · EdTech · Stakeholder Management · Performance Management

General Manager Technology at Medvarsity Online Ltd, Oct 2017 - Nov 2021 · 4 yrs 2 mos, Joined as Technical Lead; promoted twice to AGM — owning P&L, backend architecture, and direct C-suite alignment. Scaled engineering from 8 to 25 across 4 concurrent product squads.

Education

Bachelor of Computer Applications, Computers, Indira Gandhi National Open University

Advanced Diploma in Software Engineering, Aptech Computer Education

Public links

github: https://github.com/shuvendu01