Headline

Staff Product Manager @ Zscaler| MBA, Xavier Institute of Management | Cloud, SaaS, AI, Enterprise Security

About

I have over Six years of experience in delivering innovative and user-centric solutions for SaaS platforms and API products. My mission is to enhance the performance, security, and scalability of the cloud-based services and applications that empower businesses and individuals to work from anywhere. I lead the product vision and roadmap for key features and capabilities, collaborating with cross-functional teams, stakeholders, and vendors. I have successfully managed the end-to-end product lifecycle, from market research and requirement gathering to agile work flow management and go-to-market strategy. I have also contributed to the launch of new features and updates that improve the user experience and retention rate of the Citrix cloud services

Location

Bengaluru

AI stack

anthropic apis

antigravity

claude

codex

grok

hugging face

Work experience

Staff product Manager at Zscaler, Nov 2025 - Present · 1 yr, Bengaluru, Karnataka, India

Senior Product Manager at Citrix, Jun 2023 - Nov 2025 · 2 yrs 6 mos, Bengaluru, Karnataka, India, Handled End to end product management for Citrix Secure Private Access (CSPA). Involved in requirement gathering from customers, transforming them into product actionable and working with design and engineering to ensure delivered feature meets customer expectations. • Responsible for delivery of key features like Always ON ZTNA which has helped driving exponential adoption for CSPA. • As Observability PM for CSPA, worked with Citrix Analytics team towards building visibility and monitoring for delivered features. • Leading effort for development and implementation of Troubleshooting Dashboard for CSPA which will improve ease of triaging of customer issues and improve SLA adherence by at least 2X . This will also reduce no of support tickets handled by Citrix support.

Product Manager at Zee Entertainment Enterprises Limited, Feb 2022 - May 2023 · 1 yr 4 mos, Bengaluru, Karnataka, India, Sugar-box Networks is a subsidiary of ZEE Entertainment , focusing on delivering OTT content in areas with low Internet availability and disconnected environments via its network of hyperlocal CDN edges. Product Manager for 2 core teams: - Genesys, Business Intelligence (BI). • As PM for BI team, was responsible for managing all data and insights related requirement. BI team also led all AI related initiatives within the company. • As PM for Genesys, I was responsible for managing critical software and services running on the CDN edge server including the proprietary operating system, Sugar OS. • Led implementation of automated edge provisioning workflow which reduced CDN edge provisioning time from 45 minutes to 15 minutes and improved deployment time by 3x. • Responsible for conceptualization to delivery of Edge Package Management system which automated the tasks of roll out and roll back of software updates to deployed edges. This freed significant developer bandwidth as well as eliminated many errors associated with manual roll out of software updates. • Worked on key features such as Tag Management (automated classification of edges based on meta data) which enabled teams to predict demand and roll out location specific OTT content to CDN edges, as well as conduct A/B testing across locations. • Led the "Genesys Squad" to win the Best team Award in Quarterly Demo Day events at Sugarbox for Q1 and Q2 FY23.

Product Manager at InstaSafe, Dec 2019 - Feb 2022 · 2 yrs 3 mos, InstaSafe Technologies is a Gartner recognized leading cloud-based Security-as-a- Service provider, awarded as DSCI Security Product Company-2021, and is the fastest growing cybersecurity company of Asia. • Conducted Market Research, Competition analysis to identify, product market gap and revenue generation opportunities. •Analysed customer feedback and refined them into clear product actionable. Responsible for defining product features, publishing requirements and product roadmaps. • Published PRDs and product notes for features and drove implementation • Ownership of complete feature from definition to delivery for key app feature. Involved in design activities like user flows and mobile UX design. • Vendor management for product development. Representative for product definitions and timelines negotiations with vendors. • Managed internal development sprint cycle to ensure correct and timely implementation of milestone features.

Associate Product Manager at InstaSafe, Apr 2018 - Dec 2019 · 1 yr 9 mos

Business Analyst Intern at Arrelic, Apr 2017 - Jun 2017 · 3 mos, Bhubaneswar

Education

Master of Business Administration (M.B.A.), Xavier Institute of Management(XIM Bhubaneswar)

Engineer’s Degree, Electronics and Communications Engineering, Veer Surendra Sai University Of Technology ( Formerly UCE ), Burla