---
title: "shubhashree Krishnamurthy - Customer experience operations in Bengaluru | Tal"
description: "Meet shubhashree Krishnamurthy, Open to Opportunities| People & Project Management| Fintech & Payments | Fraud Prevention ,Risk & Compliance Strategy| Mentor& Leader | Ex-Amazon based in Bengaluru. AI stack includes claude, gemini, and grok."
image: "https://tal.club/meet/shubhashree-krishnamurthy/share-image"
---

# shubhashree Krishnamurthy on Tal

## Headline

Open to Opportunities\| People & Project Management\| Fintech & Payments \| Fraud Prevention ,Risk & Compliance Strategy\| Mentor& Leader \| Ex\-Amazon

## About

A seasoned professional with over 8 years of experience in fraud prevention, credit risk analysis, and operations management at Amazon Pay\. I specialize in identifying fraudulent activity, streamlining operational workflows, and enhancing customer experience through strategic process optimization\. Fluent in German and English, I’ve collaborated with global teams across Europe, authored high\-impact SOPs, and led cross\-functional projects that have improved efficiency and mitigated financial losses\. Passionate about data\-driven decision\-making, I bring strong analytical, mentoring, and stakeholder management skills\. Currently exploring new opportunities in operations, fraud prevention, and KYC roles where I can contribute to risk mitigation and customer\-centric innovation\.

## Location

Bengaluru

## AI stack

claude

gemini

grok

openai

ChatGPT

## Work experience

Customer experience operations at Scapia, Aug 2025 \- Feb 2026 · 6 mo, Bangalore

Sr\.Transaction Risk Investigator at Amazon, Mar 2016 \- Sep 2024 · 8 yrs 7 mos, Bengaluru, Karnataka, India

Transaction Risk Investigator at Amazon, Feb 2016 \- Sep 2024 · 8 yrs 8 mos

## Education

Bachelor's degree, Hospitality Administration/Management, Institute of Hotel Management, Catering Technology & Applied Nutrition, Chennai

German Language Certification \(B2\), Goethe\-Institut e\.V\.

[View the original profile](https://tal.club/meet/shubhashree-krishnamurthy)

```json
{
  "@context": "https://schema.org",
  "@graph": [
    {
      "@type": "Person",
      "@id": "https://tal.club/meet/shubhashree-krishnamurthy#person",
      "name": "shubhashree Krishnamurthy",
      "url": "https://tal.club/meet/shubhashree-krishnamurthy",
      "image": "https://tal.club/meet/shubhashree-krishnamurthy/profile-photo.jpg",
      "description": "Meet shubhashree Krishnamurthy, Open to Opportunities| People & Project Management| Fintech & Payments | Fraud Prevention ,Risk & Compliance Strategy| Mentor& Leader | Ex-Amazon based in Bengaluru. AI stack includes claude, gemini, and grok.",
      "jobTitle": "Customer experience operations",
      "worksFor": {
        "@type": "Organization",
        "name": "Scapia"
      },
      "hasOccupation": {
        "@type": "Occupation",
        "name": "Customer experience operations"
      },
      "homeLocation": {
        "@type": "Place",
        "name": "Bengaluru"
      },
      "alumniOf": [
        {
          "@type": "EducationalOrganization",
          "name": "Institute of Hotel Management, Catering Technology & Applied Nutrition, Chennai"
        },
        {
          "@type": "EducationalOrganization",
          "name": "Goethe-Institut e.V."
        }
      ],
      "knowsAbout": [
        "claude",
        "gemini",
        "grok",
        "openai",
        "ChatGPT"
      ],
      "mainEntityOfPage": {
        "@id": "https://tal.club/meet/shubhashree-krishnamurthy#webpage"
      }
    },
    {
      "@type": "ProfilePage",
      "@id": "https://tal.club/meet/shubhashree-krishnamurthy#webpage",
      "url": "https://tal.club/meet/shubhashree-krishnamurthy",
      "name": "shubhashree Krishnamurthy on Tal",
      "description": "Meet shubhashree Krishnamurthy, Open to Opportunities| People & Project Management| Fintech & Payments | Fraud Prevention ,Risk & Compliance Strategy| Mentor& Leader | Ex-Amazon based in Bengaluru. AI stack includes claude, gemini, and grok.",
      "dateModified": "2026-10-30T11:47:03.046Z",
      "isPartOf": {
        "@id": "https://tal.club/#website"
      },
      "mainEntity": {
        "@id": "https://tal.club/meet/shubhashree-krishnamurthy#person"
      },
      "primaryImageOfPage": {
        "@type": "ImageObject",
        "url": "https://tal.club/meet/shubhashree-krishnamurthy/profile-photo.jpg",
        "contentUrl": "https://tal.club/meet/shubhashree-krishnamurthy/profile-photo.jpg",
        "caption": "shubhashree Krishnamurthy profile photo on Tal"
      },
      "inLanguage": "en-IN"
    }
  ]
}
```