Headline

Open to Opportunities| People & Project Management| Fintech & Payments | Fraud Prevention ,Risk & Compliance Strategy| Mentor& Leader | Ex-Amazon

About

A seasoned professional with over 8 years of experience in fraud prevention, credit risk analysis, and operations management at Amazon Pay. I specialize in identifying fraudulent activity, streamlining operational workflows, and enhancing customer experience through strategic process optimization. Fluent in German and English, I’ve collaborated with global teams across Europe, authored high-impact SOPs, and led cross-functional projects that have improved efficiency and mitigated financial losses. Passionate about data-driven decision-making, I bring strong analytical, mentoring, and stakeholder management skills. Currently exploring new opportunities in operations, fraud prevention, and KYC roles where I can contribute to risk mitigation and customer-centric innovation.

Location

Bengaluru

AI stack

claude

gemini

grok

openai

ChatGPT

Work experience

Customer experience operations at Scapia, Aug 2025 - Feb 2026 · 6 mo, Bangalore

Sr.Transaction Risk Investigator at Amazon, Mar 2016 - Sep 2024 · 8 yrs 7 mos, Bengaluru, Karnataka, India

Transaction Risk Investigator at Amazon, Feb 2016 - Sep 2024 · 8 yrs 8 mos

Education

Bachelor's degree, Hospitality Administration/Management, Institute of Hotel Management, Catering Technology & Applied Nutrition, Chennai

German Language Certification (B2), Goethe-Institut e.V.