Headline

Observability Engineer | AIOps & ITOM Specialist | Moogsoft (APEX) | ServiceNow | Azure Logic Apps | Automation Expert

About

As a Global IS Observability Engineer at ABB since April 2022, I specialize in managing in-house monitoring and event management (AIOps) to enhance visibility of business applications. With over 11 years of experience, my expertise spans observability practices, proactive monitoring, and system enhancement. I work alongside cross-functional teams to develop and implement strategies for observability across application, infrastructure and network systems, ensuring seamless integration and operational reliability. My commitment to innovation and collaboration enables me to contribute to improved business processes and optimized performance through cutting-edge monitoring solutions.

Location

New Delhi

Work experience

Global IS Observability Engineer at ABB, Apr 2022 - Present · 4 yrs 2 mos, India, • Managed in-house monitoring and event management (AIOps) to enhance visibility of business applications. • Developed strategies for observability across cloud, infrastructure, application and network systems. • Collaborated with cross-functional teams to ensure seamless integration of monitoring solutions.

Technical Lead at Birlasoft, Sep 2020 - Apr 2022 · 1 yr 8 mos, Noida, • Led the deployment, implementation, and enhancement of Checkmk Monitoring Solution and Moogsoft Enterprise. • Managed a team of 11, providing technical guidance and fostering a collaborative environment. • Encouraged creativity and innovation while ensuring high-quality deliverables in solution design.

Senior Administrator at Wipro Limited, Jun 2018 - Sep 2020 · 2 yrs 4 mos, Noida, Uttar Pradesh, India, • Managed the integration, deployment, and administration of monitoring tools alongside event management systems. • Developed solutions to enhance infrastructure and architecture efficiency. • Collaborated with cross-functional teams to ensure seamless tool implementation and operational excellence.

Specialist at HCL Technologies (Infrastructure Services Division), Feb 2016 - Jun 2018 · 2 yrs 5 mos, Noida Area, India

Tools Adminstrator at Progressive Infotech Pvt. Ltd., Sep 2014 - Nov 2015 · 1 yr 3 mos, Noida Area, India, • Provided comprehensive support to over 16 clients on various tools including OP Manager, Application Manager, and Splunk. • Managed the deployment and customization of tools to meet specific client requirements. • Collaborated with clients to ensure seamless integration and functionality of monitoring tools. • Developed skills in tool administration, client communication, and problem-solving within a tech-driven environment.

Education

Bachelor’s Degree, Computer Science, Graphic Era University