Shubhangi Tiwari

4+ years of work experience

Jan 20251 yr 9 mosPresent

Bengaluru, Karnataka, India

Joined Crew as a founding team member, building Swiggy's premium concierge lifestyle service from the ground up across gifting, dining, and travel. Within the gifting vertical specifically: - Scaled GMV by 27x - Helped build an autocuration engine that cut meaningful response time from hours to minutes - Grew the team from 6 to 17, while operating across partnerships, growth, and ops

Jun 20247 mosDec 2024

- Developed and executed a content plan to scale the US English-language creative business, blending fiction and non-fiction for broader appeal. - Led two teams, optimizing their workflows and timelines, while using Generative AI (Claude, ChatGPT, MidJourney) to increase efficiency. - Conducted market analysis to identify trends, guiding content, and digital marketing strategies for increased engagement and market reach.

Oct 20231 yr 3 mosDec 2024

- Provided substantive feedback and structural edits to authors, improving manuscript quality and aligning content with market trends for better appeal. - Used market insights to identify high-potential manuscripts and make creative pitches that secured deals with top publishers and indie presses.

Aug 20221 yr 10 mosMay 2024

- Designed assignments, graded, and provided feedback, adapting material to meet students’ needs and fostering creative problem-solving. - Led discussion sections, encouraging critical thinking and diverse perspectives through tailored tutorials. Courses taught: Great Books; Economy, Politics, and Society; Western Political Thought I; Democracy and its Discontents; Introduction to Political Theory.