Shubhangani pandey profile photo 1 on Tal

Shubhangani pandey

Digital Marketing specialists | SEO strategist & Consultant | Outreach specialist

Vasai Virar

5+ years of work experience

Precisio Technologies Group8A
- NowPresent

Responsibilities: - • Website posts and social media posts for clients • Search Engine Optimization for the website Off-Page: - Social Bookmarking Submission, Directory Submission, Image Submission, Blog Submission, Quora Submission, Video Submission, Infographics Submission, PPT Submission. On-Page: - Creating Meta Title, Meta Description, Image optimization. Content optimization, Internal link, External link. • Infographic Image Creation. • Business Profile Creation. • Client Social Media Management. • Social Media Posting: - Blogs, Articles, Festival Post. • Email Marketing.
Group 8A
Nov 202410 mosAug 2025

Managed B2B client communication via email and virtual meetings. Handled international patient interactions regarding medical devices. Resolved queries through call, chat, and email efficiently. Maintained CRM records and ensured data confidentiality.
Group 8A
Oct 202411 mosAug 2025

Aegis
Aug 20204 yrs 3 mosOct 2024

Worked in Flipkart blended process (60% chat, 40% voice, plus email support). Resolved complex customer issues while maintaining high CSAT. Promoted to SME for strong performance and process knowledge. Trained and mentored new hires; handled team of 20–25 associates. Managed escalations and improved team productivity.
Jan 20206 mosJun 2020

Handled international patient calls related to medical devices. Coordinated meetings and shared details via call, email, and chat.
Conneqt Business Solutions
Jun 20197 mosDec 2019

Managed customer queries for real estate projects. Handled communication via call, chat, email, and client meetings.

Education

SMT. CHM College, Ulhasnagar - 03

Bachelor's degree, Banking, Corporate, Finance, and Securities Law

SMT. CHM College, Ulhasnagar - 03

20154 yrs2019
Maharashtra Tourism

12th

Maharashtra Tourism

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Headline

Digital Marketing specialists | SEO strategist & Consultant | Outreach specialist

Location

Vasai Virar

Work experience

Digital Marketing Executive at Precisio Technologies Group8A, Responsibilities: - • Website posts and social media posts for clients • Search Engine Optimization for the website Off-Page: - Social Bookmarking Submission, Directory Submission, Image Submission, Blog Submission, Quora Submission, Video Submission, Infographics Submission, PPT Submission. On-Page: - Creating Meta Title, Meta Description, Image optimization. Content optimization, Internal link, External link. • Infographic Image Creation. • Business Profile Creation. • Client Social Media Management. • Social Media Posting: - Blogs, Articles, Festival Post. • Email Marketing.

Customer Support Analyst at Group 8A, Nov 2024 - Aug 2025 · 10 mos, Managed B2B client communication via email and virtual meetings. Handled international patient interactions regarding medical devices. Resolved queries through call, chat, and email efficiently. Maintained CRM records and ensured data confidentiality.

Digital Marketing specialists | SEO strategist & Consultant | Outreach specialist at Group 8A, Oct 2024 - Aug 2025 · 11 mos

Customer Support Executive at Aegis, Aug 2020 - Oct 2024 · 4 yrs 3 mos, Worked in Flipkart blended process (60% chat, 40% voice, plus email support). Resolved complex customer issues while maintaining high CSAT. Promoted to SME for strong performance and process knowledge. Trained and mentored new hires; handled team of 20–25 associates. Managed escalations and improved team productivity.

Customer Support Executive at US Healthcare Process, Jan 2020 - Jun 2020 · 6 mos, Handled international patient calls related to medical devices. Coordinated meetings and shared details via call, email, and chat.

Customer Service Executive at Conneqt Business Solutions, Jun 2019 - Dec 2019 · 7 mos, Managed customer queries for real estate projects. Handled communication via call, chat, email, and client meetings.

Education

Bachelor's degree, Banking, Corporate, Finance, and Securities Law, SMT. CHM College, Ulhasnagar - 03

12th, Maharashtra Tourism

Shubhangani pandey - Digital Marketing Executive in Vasai Virar | Tal