---
title: "Shubham Patil - Associate Director - Program Management in Pune | Tal"
description: "Meet Shubham Patil, Associate Director - Program Management at Zepto based in Pune. AI stack includes claude code, gemini, and perplexity."
image: "https://tal.club/meet/shubham-patil-11/share-image"
---

# Shubham Patil on Tal

## Headline

Associate Director \- Program Management at Zepto

## About

I am a strategy and operations professional with 5\+ years of experience driving large\-scale business transformations across supply chain, logistics, and ecosystem development\. An MBA graduate from IIM Mumbai, I specialize in analytics\-driven problem solving, structured decision making, and cross\-functional leadership\. At Flipkart, I have led national programs such as Same\-Day Delivery, multi\-vendor networks, and luxury supply chain scale\-up, delivering multi\-crore impact through cost optimization, automation, loss reduction and process redesign\. My work spans building scalable frameworks, strengthening vendor ecosystems, and enhancing customer\-centric models that balance speed, reliability, and cost\. I thrive at the intersection of strategy and execution translating complex problems into actionable solutions, influencing senior stakeholders, and enabling sustainable growth\. Passionate about solving challenging business problems, I bring a consulting mindset with proven experience in scaling innovation and driving measurable impact\.

## Location

Pune

## AI stack

claude code

gemini

perplexity

Canva Magic Studio

ChatGPT

Microsoft Copilot

## Work experience

Associate Director \- Program Management at Zepto, Aug 2026 \- Present · 3 mos, Bengaluru, Karnataka, India, Assets Management: Planning, procurement & Management of \{IT & Non\-IT\} Assets New Projects: New process implications & Program management of new initiatives\. Supply chain Loss Reduction: Loss reduction in Fresh & FMCG goods transport

Manager: Strategy, Planning & Operations \- 3PL \(Partner channel\) at Flipkart, Jun 2024 \- Aug 2026 · 2 yrs 3 mos, Bengaluru, Karnataka, India, \- Leading capacity planning & allocation strategy across multiple 3PL partners, ensuring optimal capacity mix to balance speed, SLA adherence, reliability, and supply chain cost efficiency\. Build data\-driven allocation & capacity models to forecast demand & ensure adequate 3PL capacity across First\-mile & Last\-Mile operations \- Drove strategic partner management by leading contract negotiations, managing C\-level relationships, & executing long\-term collaboration strategies to align vendor performance with Flipkart’s growth objectives\. \- Program managed Same\-Day Delivery from concept to national scale across 21 cities, contributing 13% of fulfilment network load & driving 300% growth during peak events \(\~1\.8L shipments/day\); expanded pin code coverage via innovative cutoff, infra, & ratecard strategies \- Built & scaled a multi\-vendor ecosystem across fulfilment, marketplace, & high\-value product supply chains, strengthening partner diversity, optimizing allocation frameworks, & enhancing serviceability, speed, & SLA reliability in line with long\-term 3PL strategy \- Drove structural cost optimization across supply chain operations by redesigning networks, migrating SKUs to large\-parcel models basis cost simulations, implementing API\-driven weight verification system, RVP smart checks rollout, strengthening recovery & dispute resolution processes \- Built a secure logistics model for fine jewelry & luxury products by onboarding specialized 3PL partners, instituting serialized tamper\-proof packaging with vendor liability frameworks; expanded serviceability nationwide, enabled air\-mode deliveries, integrated E\-waybill compliance, & video monitoring systems to reduce theft, fraud, & loss exposure; unlocking \~₹600Cr annual revenue \- Strengthened seller escalation management via achieving high resolution rates & improving 48\-hour closure performance to 95% \- Implemented lat\-long and alternate contact manifestation with vendor to improve delivery accuracy & customer trust

Management Trainee at Flipkart, Jun 2023 \- Jun 2024 · 1 yr 1 mo, Noida, Uttar Pradesh, India, ReCommerce Transformation: \- Redesigned & integrated ReCommerce & refurbishment workflows, delivering \~₹5Cr annual manpower savings and boosting factory productivity by 24% through automation and standardization\. \- Led recommerce process improvements, applying process mapping & time\-motion studies to identify operational bottlenecks & remove non value added activities \- Executed store reforms via inventory analysis, improving spares availability, reducing part await time, & reducing manpower by 36% \- Designed product framework to reduce forecasting variations; aligned sourcing & spare procurement teams to reduce forecasting variations within 30% to save ₹85L cost annually Last\-Mile Reach & Reliability: \- Scaled low\-cost Kirana and Xpress Reach models to expand tier\-3 city coverage across 700\+ pin codes, improving last\-mile reach and customer experience\. \- Redesigned geofencing logic and density\-based hub clustering algorithms, enhancing sorting efficiency and reducing mis\-routes significantly \- Managed partner performance as Key Account Manager, maintaining SLAs, escalations, & callouts to ensure service excellence

Summer Intern at Flipkart, Apr 2022 \- Jun 2022 · 3 mos, Bengaluru, Karnataka, India, Worked as a Supply chain Intern in Large \- Line haul team\. Project: Mapping of end to end process of Large NFBF shipments & reduce losses in supply chain\. \- Diagnosed supply chain inefficiencies by performing value stream mapping and gap analysis of first‑mile pickup and return processes, uncovering root causes of losses in the marketplace model\. \- Designed and implemented process & tech improvements by eliminating 5\+ bottlenecks, and drafting SOPs for shipment reconciliation; strengthening reliability and reducing seller payout claims\. \- Delivered measurable impact through strategic interventions such as Open Box Delivery for large NFBF shipments across 8\+ verticals, reducing reverse pickups by 42\.7% and lowering Seller Protection Fund payouts by 8\.8%\.

Production Engineer at Fluorotech Engineering Works, Sep 2019 \- Mar 2021 · 1 yr 7 mos, Vasai, Maharashtra, India, \- Managed plant performance across OEE, yield, and cycle time KPIs, stabilizing production output and improving delivery reliability \- Developed a production schedule & resource allocation plan to enhance process efficiency to ensure on time delivery to customers \- Implemented 5S and process improvements through process mapping, increasing production yield & reducing lead time by 15%

CAM Engineer\- Graduate Trainee at Seco Tools, Aug 2018 \- Aug 2019 · 1 yr 1 mo, Pune Division, Maharashtra, India, \- Led global optimization initiatives across plants in India, US, Germany, & China, standardizing cutting solutions for 50\+ products \- Drove horizontal deployment & standardization of 80 high\-volume products, resulted in 600\+ man & machine hours saving annually \- Implemented automation and SOPs \(templates, NX12 macros\) to cut programming time by 30% and eliminate manual setup errors

## Education

PGDIM, Business Administration, Management, supply chain & operations, Indian Institute of Management Mumbai

Bachelor of Engineering \- BE, Mechanical Engineering, Pimpri Chinchwad Education Trust'S\. Pimpri Chinchwad College Of Engineering

[View the original profile](https://tal.club/meet/shubham-patil-11)

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