Headline

Cloud & IT Administrator | Azure AD, AWS IAM, O365 Administration | Intune | Jamf | PowerShell | Securing & Automating IT Infrastructure

About

IT Administrator | Azure AD & M365 | AWS IAM | Endpoint Security | PowerShell & Python Automation | 4+ Years I keep businesses running — securely, reliably, and without the firefighting. Over the past 4+ years at bluepineapple, I've built and administered IT infrastructure from the ground up: managing Microsoft 365 and Azure AD for the organization, running AWS environments across 13 accounts (IAM, VPC, EC2, S3), and owning endpoint security across both Windows and macOS fleets using Microsoft Intune and Jamf Pro. My focus has always been on two things: eliminating manual work through automation, and making sure systems don't fail when it matters most. A few things I'm proud of: — Achieved 99.9% uptime across 3 business-critical portals using AWS Synthetics and CloudWatch monitoring — Enforced 100% MFA coverage via Azure AD Conditional Access, directly reducing risky sign-in events — Cut manual IT operations effort by 50% through PowerShell and Python scripts for security group management and certificate backups — Managed secure connectivity for ~40 users via Cisco RV345 and VPN configuration — Maintained 98% SLA compliance while onboarding 50+ users with zero disruption I'm currently pursuing AZ-104, MS-102, AWS Solutions Architect Associate, Security+, and ITIL® 4 — not as box-ticking exercises, but because I'm genuinely building toward a cloud security and infrastructure engineering career. If you're looking for someone who can own IT infrastructure end-to-end, automate the boring stuff, and keep environments secure without creating bureaucracy — let's talk. 📍 Pune, India | Open to hybrid/remote roles

Location

Pune District

Work experience

Information Technology Administrator at bluepineapple, Nov 2021 - Present · 4 yrs 8 mos, Pune Division, bluepineapple is a tech startup based in Pune, India. As the IT Administrator, I own the full IT infrastructure stack for the organization — from cloud identity to physical endpoints. 1. Cloud & Identity Management Administer Microsoft 365 and Azure AD for the organization, including Conditional Access policies that achieved 100% MFA enrollment across all users Manage AWS infrastructure across 13 accounts, including IAM roles/policies, VPC configuration, EC2 instances, and S3 storage Achieved 99.9% uptime on 3 business-critical portals using AWS Synthetics canary testing and CloudWatch alarm monitoring 2. Endpoint Security & Device Management Deploy and manage Windows and macOS endpoints using Microsoft Intune and Jamf Pro, covering MDM enrollment, compliance policies, and app deployment Administer Sophos endpoint protection and manage threat response workflows 3. Automation & Scripting Reduced manual IT operations effort by 50% by building PowerShell and Python scripts for automated security group management, certificate backup, and routine maintenance tasks 4. Networking & Infrastructure Configured and maintain Cisco RV345 routers and VPN tunnels for ~40 users, ensuring secure remote and on-site connectivity 5. IT Support & Operations Maintained 98% SLA compliance across all IT support tickets; onboarded 50+ users with standardized provisioning workflows Manage DNS, DHCP, and Group Policy across the domain environment

Desktop Support Engineer at Digitech solutions, Oct 2020 - Nov 2021 · 1 yr 2 mos, Pune Division, Provided Level 1/2 hardware and software support for end users across Windows environments. Managed Active Directory user accounts, group memberships, and access provisioning. Handled MFA setup, password resets, and identity troubleshooting via Azure AD. Performed hardware procurement coordination, inventory tracking, and asset lifecycle management. Configured routers, switches, and basic network troubleshooting for office infrastructure.

Education

Bachelor of Engineering, Information Technology, MET