---
title: "Shubham Patel - Senior Program Manager in Hong Kong | Tal"
description: "Meet Shubham Patel, Senior Program Manager | Partnerships & Strategy | Driving Retention, Revenue Growth, and Program Excellence based in Hong Kong. AI stack includes claude code, codex, and elevenlabs."
image: "https://tal.club/meet/shubham-patel-7/share-image"
---

# Shubham Patel on Tal

## Headline

Senior Program Manager \| Partnerships & Strategy \| Driving Retention, Revenue Growth, and Program Excellence

## About

As Senior Program Manager at Masai School, I lead programs built in partnership with some of India's premier institutions \- IIMs, IITs, BITS Pilani\(BITSoM\), and Axis Bank taking them from concept to launch and then owning the operations that make them work at scale\. My work sits at the intersection of program operations, go\-to\-market strategy, and partner management\. Over the past four years, I've progressed from Student Operations Manager to Program Manager to my current role, and along the way I've built admissions funnels handling thousands of applicants, designed lead prioritization and CRM workflows that improved conversion outcomes, managed LMS administration across multiple cohorts, and structured the processes that let cross\-functional teams move fast without breaking things\. What drives me is 0\-to\-1 building: taking an ambiguous mandate, giving it structure, and turning it into a program that runs\. I combine an MBA in International Business with a Bachelor's in Computer Science, which lets me work comfortably across business strategy and the technical systems that execute it; whether that's automating operational workflows or building dashboards stakeholders actually use\. I care about detail, ownership, and outcomes in that order of visibility but the reverse order of importance\.

## Location

Hong Kong

## AI stack

claude code

codex

elevenlabs

notebooklm

ChatGPT

Wispr Flow

## Work experience

Senior Program Manager at Masai, Apr 2026 \- Present · 6 mos, Bengaluru, Karnataka, India

Program Manager at Masai, Mar 2024 \- Mar 2026 · 2 yrs 1 mo, Bengaluru, Karnataka, India

Business Operations Manager at Masai, Apr 2022 \- Mar 2024 · 2 yrs, Bengaluru, Karnataka, India, Masai School is transforming the skilling industry by charging fees to students only when they start earning\. It's a coding school that cares for the growth of the student\. My role entails to streamlining operations, bringing structure to existing processes, and creating a great experience for the students throughout their journey at Masai\.

Business Operations Analyat at Awign, Nov 2020 \- Mar 2022 · 1 yr 5 mos, Bengaluru, Karnataka, India

Relationship Manager at Swiggy, Jan 2020 \- Mar 2020 · 3 mos, Indore, Worked as a Relationship Manager for Swiggy in Awign

Compliance Auditor at Boston Consulting Group \(BCG\), Nov 2019 \- Dec 2019 · 2 mos, Indore, Toll Audits for Fast Tag Readiness in Madhya Pradesh in Awign It was a Government of India initiative, where we worked with the Ministry of Road Transport & Highways to implement Fastag services across every Toll Plaza in India and audit the digital adoption & quality of devices installed at the plazas\.

Mystery Shopper at Swiggy, Nov 2018 \- Aug 2019 · 10 mos, Indore, Detailed and accurate reports on Swiggy orders in numerous cities in Awign \-More than 800 orders were placed over 3 major food ordering platforms

## Education

Master of Business Administration \- MBA, International Business, Devi Ahilya VishwaVidyalay Indore

Bachelor of Science \- BS, Computer Science, Govt\. Holkar Science College A\.B\. Road, Indore

[View the original profile](https://tal.club/meet/shubham-patel-7)

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