Cluster Operations Head at Yulu Bikes

Bengaluru

Bengaluru, Karnataka, India

Bangalore Urban, Karnataka, India

Bengaluru, Karnataka, India

Bengaluru Area, India
Bengaluru, India

Bangalore

Bengaluru Area, India







Master of Business Administration - MBA, Business, Management, Marketing, and Related Support Services
NMIMS CDOE

Bachelor's degree, Marketing
Acharya Institute of Management and Science, Ist Stage, Peenya Industrial Estate, Bangalore-58
Join Shubham and 10k+ other professionals on
Tal is the app where bosses meet engineers & builders directly, without middlemen
Download Tal BossCluster Operations Head at Yulu Bikes
Shubham Kumar Sinha | Visionary Business Leader | Orchestrating Sustainable Growth and Building High-Performance Teams to Drive Organizational Success Through Strategic Leadership and Innovation | Results-Driven Professional .
Bengaluru
claude code
gemini
github copilot
openai
ChatGPT
Fireflies.ai
Cluster Business Head at Yulu, Jun 2025 - Sep 2026 · 1 yr 4 mos, Bengaluru, Directed operations across multiple clusters in Bangalore, managing logistics, maintenance, and zone infrastructure. Revamped over 700 active Yulu Zones, enhancing infrastructure and removing underperforming locations. Increased operational efficiency through real-time zone monitoring and optimized redeployment strategies. Managed cross-functional teams to ensure service reliability and customer satisfaction.
City Demand Manager at Yulu, Mar 2023 - Jun 2025 · 2 yrs 4 mos, Bengaluru, Karnataka, India, Lead city-specific demand generation strategies for shared mobility operations. Analyze and monitor key metrics to ensure service availability and operational efficiency. Improved ride fulfillment by 25% through algorithmic zone planning. Reduced operational costs by 15% by optimizing logistics workflows. Expanded customer reach through strategic partnerships and on-the-ground activations.
Cluster Partnership Manager at Yulu, Nov 2021 - Mar 2023 · 1 yr 5 mos, Bangalore Urban, Karnataka, India, Acted as the primary liaison for local stakeholders, corporate partners, and institutions. Increased customer satisfaction rate to 95% by enhancing service delivery standards. Developed partnership programs and tracked performance using KPIs. Collaborated with marketing and tech teams to align partnerships with product offerings.
Senior Cluster Operation Manager at Stayabode Ventures, Jan 2021 - Jun 2021 · 6 mos, Bengaluru, Karnataka, India, Managed daily community operations and resident experience across co-living properties. Boosted NPS by 20% through engagement programs and feedback loops. Organized 25+ events, strengthening community ties and brand loyalty. Maintained inventory and operational compliance through regular audits.
Community Operations Manager at Stayabode Ventures, Dec 2018 - Jan 2021 · 2 yrs 2 mos, Bengaluru Area, India, StayAbode is co-living. Modelled on community living, they are meant for smart, creative and young energies to come together and form vibrant residences in our cities. This is where the individual meets the community. Acted the face of the company for residents, Nudge residents to co-living lifestyles through the process, communication, and events design, Maintain brand's NPS, Screen the resident applications, assist make move-ins smoother, organize community events, resolve resident issues with the maintain the TATs, Handle day to day operations of the Cluster, properties standard audits and inventory management. My work involved both offices as well as field operations in the ratio of 30:70.
Assistant Merchandiser / Founder's Office at Astir Fashion Pvt Ltd., May 2018 - Dec 2018 · 8 mos, Bengaluru, India, served as a liaison between my company and the buyer. I've done order analysis on shipments before. Product availability was planned and coordinated for marketing and promotion. analyzed purchasing reports, oversaw store replenishment, and ran markdown reports. collaborated with the advertising and founding directors to maximize e-commerce platform promotions. In addition, I've worked in vendor and key account management. In a 40:60 ratio, my work has involved field visits in addition to both offices.
SEO Analyst at Appiness Interactive Pvt. Ltd., Nov 2017 - Apr 2018 · 6 mos, Bangalore, Experienced in keywords ranking in search engines, maintaining Organic sessions of my projects through Off-Page activities like Directory articles submission quora, answer and On-page activities like applying structure data, Image alt tag optimization etc. Recommended changes to website architecture, content and links to improve SEO positions for target keywords. Managed SEO campaign expenses, estimated monthly costs and reconciled discrepancies to maximize the budget.
Business Development Executive at WOW.JOBS, Aug 2017 - Apr 2018 · 9 mos, Bengaluru Area, India, Experienced in schedule & attend In-personal meetings with clients for the in-house product, which is based on ATS technology called Wow.Jobs through cold calling and email marketing. Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs. My work involves both office and client visits in the ratio of 60:40. #WowJobs
Master of Business Administration - MBA, Business, Management, Marketing, and Related Support Services, NMIMS CDOE
Bachelor's degree, Marketing, Acharya Institute of Management and Science, Ist Stage, Peenya Industrial Estate, Bangalore-58