Headline

Analyst at R1RCM | Skilled in Communication, Customer Handling & CRM Tools | B.Sc Graduate | Focused on Delivering Excellent Service

Location

Indore

Work experience

Analyst at R1 RCM, Dec 2025 - Present · 7 mos, As an Analyst at R1RCM, I specialized in managing insurance claims and ensuring efficient accounts receivable follow-up. My role involved collaborating with various teams to enhance claim processing and utilizing analytical skills to identify and resolve issues. This experience has deepened my understanding of the healthcare revenue cycle and improved my problem-solving abilities.

Analyst at R1 RCM, Dec 2025 - Present · 7 mos, • Managed insurance claims as an Analyst at R1RCM, focusing on AR follow-up processes. • Collaborated with cross-functional teams to streamline claim handling and improve efficiency. • Developed strong analytical skills to assess claim statuses and resolve discrepancies. • Contributed to a supportive work environment in a leading healthcare revenue cycle management company.

Customer Care Executive at Teleperformance, Dec 2024 - Sep 2025 · 10 mos, India

Customer Care Executive at Teleperformance, Dec 2024 - Sep 2025 · 10 mos, Indore, Madhya Pradesh, India, As a Customer Care Executive at Teleperformance, I focus on delivering excellent customer support through calls, chats, and emails. My role involves assisting customers with their queries, resolving issues efficiently, and ensuring a smooth and satisfying service experience. I actively listen to customers, provide accurate information, and maintain a positive attitude to build trust and enhance brand loyalty. Working in a fast-paced environment has strengthened my communication, problem-solving, and multitasking skills, helping me handle diverse customer needs with professionalism and empathy.

Education

Bachelor of Science - BS, Mathematics and Statistics, Goverment aadarsh college harda