Headline

Engineering & Technology Leader | Digital Transformation | Application Migration | Cloud | AI-Driven Development (AiDLC) | Process Automation

About

Highly skilled and results-oriented Project Manager with experience in managing large-scale projects across various sectors. Proven ability to lead cross-functional teams, streamline processes, and deliver projects on time and within budget. Adept at managing both proactive and reactive services, with a strategic approach to identifying and resolving customer issues. Experienced in presenting to all management levels, including C-Level stakeholders, and delivering high-quality service to high-profile, strategic customers. Comprehensive knowledge of ITSM, problem and release management processes, and broad technical understanding in cloud software environments. Exceptional problem-solving skills, with a focus on driving continual improvement and exceeding service level agreements. Strong communication skills and a collaborative mindset, committed to delivering business value and solutions aligned with customer needs. Managed/Professional Services Fundamentals of ITSM, Service Level Agreement(SLA), Incident Management, Vendor Management, Customer Relationship Management, Change Management, Stakeholder Management, Performance Monitoring & Optimization, Backup and Disaster Recovery, Risk Assessment and Mitigation, Release Management Soft Skills Problem Solving, Communication, Teambuilding, Time Management, Flexibility, Adaptability

Location

Hyderabad

AI stack

claude code

claude

codex

cursor

kiro

openai

Work experience

Technical Delivery Manager at ideyaLabs, Apr 2026 - Nov 2026 · 8 mos, Hyderabad, Telangana, India

Associate Technical Manager at Osmosys Software Solutions, Jan 2023 - Mar 2026 · 3 yrs 3 mos, Hyderabad, Telangana, India

Team Lead at Osmosys Software Solutions, Apr 2021 - Dec 2022 · 1 yr 9 mos, Hyderabad, Telangana, India, Led a TechOps team of 35 professionals, driving process improvements and automating delivery workflows. Maintained direct customer communication while managing multiple projects. Actively contributed to recruitment, training, and development processes. Specialized in web scraping technologies and web data integration, ensuring high-quality outcomes and adherence to SLAs. Also oversaw project administration, including billing, resource allocation, and resource management.

Software Engineer at Osmosys Software Solutions, Jan 2021 - Mar 2021 · 3 mos, Hyderabad, Telangana, India, Worked on web data integration and process automation. Worked individually on various projects where I got a chance to interact with customers directly. Learned about estimations, ETA, SLA and various important aspects of project management. Started handling my own team of 20+ members and got involved into end-to-end project development processes from development to support & maintenance.

Frontend Developer at FrugalTesting, Jan 2018 - Jul 2018 · 7 mos, Hyderabad, Telangana, India, Responsibilities: UI development, Frontend Analysis, Code Optimization, Usability and Compatibility Testing, Improving Blog Section(Searching, Filtering, Categorization, Pagination etc.), Error Reporting and Bug Fixing, Giving New Ideas & Suggestions, Email Signatures and Templates, Performance Enhancement, Training etc. Technologies: HTML, CSS, JavaScript, jQuery, Bootstrap, JSON, Ajax, Http Request and Response, Google API's(Graph, Map, Login), jQuery Plugings(DateTime, Pdf, Graph), Social Media Integration(Google, Facebook, WhatsApp).

Junior Web Developer at Tej IT Solutions (I) Pvt. Ltd., Jun 2017 - Jul 2017 · 2 mos, Pune, Maharashtra, India, Responsibilities: Requirement Gathering & Analysis, Documentation and Reporting, Creation of Modules & Work Distribution, Developing Modules, Module Integration, Setup Testing Process, Project Presentation, Future Enhancements etc. Technologies: HTML, CSS, JavaScript, jQuery, Bootstrap, JSON, Ajax, HTTP Request and Response, Google Map API, Various jQuery Animation Plugins, PHP etc. Product Features: Responsive, Light Weight User Interface, Cross Browser.

Freelancer at Abacus Market Analytics (Division of IMRB International), Jan 2017 - Jan 2018 · 1 yr 1 mo, Pune, Maharashtra, India, Freelancer for conducting interviews and collecting data on the basis of market research.

Education

Bachelor’s Degree, BSc-IT, Bharati Vidyapeeth

ISC, Physics Chemistry and Mathematics, Bihar School Examination Board Patna