Headline

Uber | Ex-Tata 1mg | Ex-EY | IIM Mumbai

About

Strategy & Operations leader with 9 years of experience spanning business transformation, AI enablement, large-scale operations, and strategic execution across healthcare, ecommerce & consulting. Proven success in deploying GenAI-based solutions, P&L management, marketplace operations and scaling distributed operations with measurable business outcomes. Adept at stakeholder management, leadership, data driven decision making

Location

Bengaluru

AI stack

claude code

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codex

elevenlabs

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Work experience

Product Strategy & Operations at Uber, Jun 2026 - Present · 4 mos, Bengaluru, Karnataka, India

Senior Manager - Strategy & Operations at Tata 1mg, Apr 2024 - Jun 2026 · 2 yrs 3 mos, Gurugram, Haryana, India, Healthcare Enablement, Go to Market & Sales Operations Lead • Build Diagnostics Marketplace via partner tie-ups to facilitate health checkups for users • Handled Network Onboarding, Fulfillment & Customer support to ensure seamless customer experience • AI Enablement Lead - Deployed GenAI-powered voice solutions for eCommerce telesales, booking, and customer support, enabling human-like interactions and improving conversion & customer experience • Collaborated with the Technology and Product team to design and optimize the user app journey • Steered strategic alliances with Hospitals & Clinics across 200+ cities & improved partner satisfaction • Hired, build & led a team of professionals spanning across India, fostering growth and mentorship • Managed the B2B Diagnostics P&L and leading cost saving initiatives

Manager - Strategy & Operations at Tata 1mg, Mar 2022 - Mar 2024 · 2 yrs 1 mo, Gurugram, Haryana, India, Process Excellence • Spearheaded transformation initiatives – building ordering model & dashboards to track inventory metrics • Realised 10% annual savings in COGS through pricing negotiations & improved process designs • Achieved negative working capital by optimising inventory levels & improving payment terms

Consultant at EY, Oct 2020 - Mar 2022 · 1 yr 6 mos, Gurugram, Haryana, India, Devising Growth & Go-to-market Strategy for a Premium Cycle Company • Evaluated existing business and conducted industry benchmarking to identify new opportunities for growth • Developed a demand forecasting model through regression to estimate the growth of cycle market in India • Assessed Downstream (E-comm. & Accessories) & Upstream (Supply chain capabilities) requirements • Build Financial model including CapEx & OpEx and P&L statement for five-year business projections • Formulated GTM strategy covering launch scenarios, competitive landscape, target customer & partnership Localisation Strategy for Automobile Manufacturing under Make in India Initiative • Conducted deep dive analysis to identify components & reasons of imports ranging across the Auto Industry • Liaised with Industry experts to perform qualitative analysis & devise localisation strategy across categories Channel Partner Selection Process for a leading 2W Automotive OEM Player Developing Tender Management & Pricing Process for a Major Railway Equipment Manufacturer

Management Intern at EY, Apr 2019 - May 2019 · 2 mos, Mumbai, Maharashtra, India, Developing a Blockchain Proof of Concept (PoC) to strengthen Procurement Process Traceability • Performed As-Is analysis and executed gap assessment for past executed orders for a Global EPC Client • Integrated vendor transactions on Blockchain platform;Piloted end to end tracking via digital signatures • Formulated digital strategy to realise savings on procurement; Rewarded Pre-Placement Offer (PPO)

Senior Executive at Honda Cars India Ltd, Jul 2015 - Jun 2018 · 3 yrs, Alwar,Rajasthan, Program Management • Coordinated with R&D, Planning, Logistics & Vendor Development to facilitate setup of new models • Liaised between Vendors, Quality and Engineering teams for technical review and specification meetings • Analysed & recommended design improvements by feasibility study and benchmarking • Instituted process error proofing (Poka-Yoke) and executed pilot trials to ensure manufacturing readiness • Utilized Zero Based Costing method for cost settlements; performed Cost-benefit analysis of new ideas • Procured raw materials, spare parts and consumables for assembly processes using ERP (Oracle) Systems • Governed production schedule & planned production ramp up for 6 new models across 3 assembly lines • Devised logistics blueprint for CKD sub-assembly & established part fitment process at Honda Thailand • Implemented Optical Character Reading (OCR) to automate backtracking & reduce process time

Graduate Engineering Trainee at Honda Cars India Ltd, Jul 2014 - Jun 2015 · 1 yr, Alwar,Rajasthan

Education

MBA - PGDIM, Supply Chain & Operations, Indian Institute of Management Mumbai

B.Tech, Mechanical Engineering, College Of Technology, G.B.P.U.A&T, Pantnagar