Developer at mypustak.com

Kolkata, West Bengal, India

Kolkata, West Bengal, India



Bachelor of Technology - BTech, Computer Science
University of Engineering & Management (UEM)

University of Engineering & Management (UEM)
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Recent Computer Science graduate humbly seeking an opportunity to start my career and contribute to your esteemed organization. I am eagerly to learn, dedicated myself and willing to go the extra mile to prove my abilities. With a passion for technology and a strong desire to grow and develop professionally, I am ready to give my best and support to teams success. I would be deeply grateful for a chance to join and grow within your organization.
Kolkata
Software Engineer at MyPustak.com, Jul 2025 - Present · 1 yr, Kolkata, West Bengal, India, Developed MyPustak Logistics API suite with real-time pincode serviceability, automated AWB generation, and professional PDF label creation (barcodes + QR). Optimized Django REST APIs for <200ms responses, cutting order processing from 3–5 mins to <2 secs and boosting logistics efficiency by 500%. Developed a full-stack settlement & reconciliation system for Cashfree, Flipkart, and Razorpay using Next.js (frontend), Django REST (backend), and MySQL. Enabled settlement file uploads, automated transaction matching, and financial reconciliation with direct push to Tally ERP, ensuring 100% accounting accuracy, reduced manual effort, and faster sales recognition.
Customer Support Executive at KocharTech, Sep 2024 - Jun 2025 · 10 mos, Kolkata, West Bengal, India, KocharTech Maxicus – Swiggy Instamart Resolved queries via chat/call maintaining 85%+ satisfaction rate. • Managed high ticket volumes, ensuring SLA adherence. • Trained 10 batches of new hires and provided process/product guidance. • Collaborated with QA and training teams to improve documentation. • Delivered feedback that boosted team quality scores.
Fresher at SquadStack, Nov 2023 - Feb 2024 · 4 mos, As a former Brand Representative at SquadStack, I gained valuable experience in brand promotion, customer engagement, and marketing strategies. My experience is complemented by strong skills in communication, teamwork, and problem-solving, making me a well-rounded professional. I'm eager to contribute my knowledge and continue growing in the industry.
Brand Representative at SquadStack, Nov 2023 - Feb 2024 · 4 mos, "As a former Brand Representative at SquadStack, I gained valuable experience in brand promotion, customer engagement, and marketing strategies. My experience is complemented by strong skills in communication, teamwork, and problem-solving, making me a well-rounded professional. I'm eager to contribute my knowledge and continue growing in the industry."
Bachelor of Technology - BTech, Computer Science, University of Engineering & Management (UEM)
University of Engineering & Management (UEM)