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Shruti Shah

Sr Manager Data Science at Visa

Bengaluru

10+ years of work experience

Visa
Nov 20242 yPresent

Bengaluru, Karnataka, India

Personalization Team - Owned the design and rollout of an AI-powered Merchant Discovery Platform leveraging LLMs and semantic search to automate merchant discovery across 5,000+ behavioral customer segments, reducing campaign planning time. - Architected an End-to-End Personalization ML Framework enabling one-click development of Domestic Travel Propensity and Spend models across 150+ countries, reducing time-to-market from ~2 months to 1 day. - Led the development of a Next Destination Recommendation System for ~125M US Visa cards, enabling personalized travel campaigns across travel merchants, that improved conversion by 20%.
PayPal
Aug 20213 y 7 moMar 2025

Bengaluru, Karnataka, India

Payments Optimization. - Engineered an ML-powered Smart Retry Optimization solution, reducing retries by 80% and increasing margins by $6M. - Designed and implemented ML-driven Payment Pre-Authorization Framework for the EU market, preventing issuer declines for 95% of transactions and generating $25M in annual margin improvements.
ZS
Apr 20201 yr 5 mosAug 2021

Pune Division, Maharashtra, India

Real World Evidence & Strategy Team (Patient Level Data) - Built a comprehensive data readiness framework for Oncology data, enabling LOT creation and improving data reliability by 20%. - Automated monthly commercial reporting for 10 hematology drug brands by developing an end-to-end analytics report, reducing reporting turnaround from 2 weeks to 4 hours and supporting 20+ commercial leaders.
Mu Sigma Inc.
May 20181 yr 11 mosMar 2020

bangalore

Built AI Enabled ML Solutions & Conversational Chat Bots (R&D Team) - Developed Automated ML solutions for EDA, classification, and regression, adopted by 1500+ data scientists across 150+ business teams. - Enhanced Mu Sigma’s flagship Natural Language Querying (NLQ) platform, showcased in 80+ enterprise client demonstrations annually.
Mu Sigma Inc.
Oct 20161 yr 8 mosMay 2018

Sourcing Procurement Insights & Enablement (Optimal Procurement) Managed the development and launch of a global sourcing platform integrated with advanced machine learning algorithms, enabling dynamic supplier selection and saving 1400 man-hrs./week for 300+ sourcing managers.

Shruti’s AI Stack

claude code
claude code
notebooklm
notebooklm
githubcopilot
githubcopilot
huggingface
huggingface
ChatGPT
ChatGPT

Education

Northwestern University

Master of Science - MS, Data Science

Northwestern University

20222 yrs2024
Dwarkadas J. Sanghvi College of Engineering

BE - Bachelor of Engineering, Electronics and Telecommunication

Dwarkadas J. Sanghvi College of Engineering

20124 yrs2016

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Shruti Shah on Tal

Headline

Sr Manager Data Science at Visa

Location

Bengaluru

AI stack

claude code

notebooklm

githubcopilot

huggingface

ChatGPT

Work experience

Sr Manager Data Science at Visa, Nov 2024 - Present · 2 y, Bengaluru, Karnataka, India, Personalization Team - Owned the design and rollout of an AI-powered Merchant Discovery Platform leveraging LLMs and semantic search to automate merchant discovery across 5,000+ behavioral customer segments, reducing campaign planning time. - Architected an End-to-End Personalization ML Framework enabling one-click development of Domestic Travel Propensity and Spend models across 150+ countries, reducing time-to-market from ~2 months to 1 day. - Led the development of a Next Destination Recommendation System for ~125M US Visa cards, enabling personalized travel campaigns across travel merchants, that improved conversion by 20%.

Data Science Manager at PayPal, Aug 2021 - Mar 2025 · 3 y 7 mo, Bengaluru, Karnataka, India, Payments Optimization. - Engineered an ML-powered Smart Retry Optimization solution, reducing retries by 80% and increasing margins by $6M. - Designed and implemented ML-driven Payment Pre-Authorization Framework for the EU market, preventing issuer declines for 95% of transactions and generating $25M in annual margin improvements.

Associate Consultant at ZS, Apr 2020 - Aug 2021 · 1 yr 5 mos, Pune Division, Maharashtra, India, Real World Evidence & Strategy Team (Patient Level Data) - Built a comprehensive data readiness framework for Oncology data, enabling LOT creation and improving data reliability by 20%. - Automated monthly commercial reporting for 10 hematology drug brands by developing an end-to-end analytics report, reducing reporting turnaround from 2 weeks to 4 hours and supporting 20+ commercial leaders.

Decision Scientist at Mu Sigma Inc., May 2018 - Mar 2020 · 1 yr 11 mos, bangalore, Built AI Enabled ML Solutions & Conversational Chat Bots (R&D Team) - Developed Automated ML solutions for EDA, classification, and regression, adopted by 1500+ data scientists across 150+ business teams. - Enhanced Mu Sigma’s flagship Natural Language Querying (NLQ) platform, showcased in 80+ enterprise client demonstrations annually.

Trainee Decision Scientist at Mu Sigma Inc., Oct 2016 - May 2018 · 1 yr 8 mos, Sourcing Procurement Insights & Enablement (Optimal Procurement) Managed the development and launch of a global sourcing platform integrated with advanced machine learning algorithms, enabling dynamic supplier selection and saving 1400 man-hrs./week for 300+ sourcing managers.

Education

Master of Science - MS, Data Science, Northwestern University

BE - Bachelor of Engineering, Electronics and Telecommunication, Dwarkadas J. Sanghvi College of Engineering

Shruti Shah - Sr Manager Data Science in Bengaluru | Tal