Headline

Actively looking for new job opportunities. Senior Quality Analyst | Reinsurance & Insurance Operations | 4+ Years Experience | Data Quality | RCA | Process Improvement | AWS & DevOps Basics

About

Results-driven Operations & Quality professional with 4+ years of experience in insurance and reinsurance domains, specializing in transactional quality assurance, data accuracy, and process optimization. Currently working as a Senior Executive – Transactional Quality, I have consistently delivered 98%+ accuracy across high-volume workflows while identifying process gaps through Root Cause Analysis (RCA) and implementing data-driven improvements. I bring hands-on experience working with global insurance markets, including Lloyd’s of London, and have collaborated with leading brokers such as Marsh, AON, and Willis. My ability to manage complex transactions, resolve client queries, and maintain strict SLA compliance has helped drive operational excellence. With a Master of Computer Application (MCA) and foundational knowledge of AWS, DevOps, and Linux, I bridge the gap between business operations and technology, enabling smarter and more efficient processes. 🔹 Core Skills: • Transactional Quality Assurance • Insurance & Reinsurance Operations • Data Analysis & Reporting • Root Cause Analysis (RCA) • Process Improvement & Optimization • Stakeholder Management I am currently open to opportunities in Quality Assurance, Business Analysis, and Operations roles, including remote and global positions. Let’s connect and explore opportunities to create impact through quality and efficiency.

Location

India

Work experience

Senior Executive at Wns Global Service PrivateLimited, Dec 2025 - Present · 6 mos, Gurugram, Haryana, India

Senior Associate at Wns Global Service PrivateLimited, Jun 2024 - Nov 2025 · 1 yr 6 mos, Pune District, Maharashtra, India, In the transactional quality team at WNS, our focus is on ensuring the accurate and error-free processing of all slip transactions. We maintain various reports, including cash reports and RCA reports, to monitor and track data quality.

Analyst lll process transaction at DXC Technology, Nov 2023 - May 2024 · 7 mos

Assistant business process service at DXC Technology, Mar 2022 - Oct 2023 · 1 yr 8 mos, In the premium processing Facultative team (OP FAC Reinsurance) at DXC Technology. Handling Reinsurance policies and managing premium signings for London Market Brokers such as Marsh, Willis, AON Limited, Hiscox, Mc Gill and Partners, UIB, Jardine Lloyd Thompson, etc., acting on behalf of the underwriters at Lloyds of London insurance market. Communicating with London Brokers for any necessary queries or confirmations during processing.

Accountant at Rajul Jewelers, Sep 2021 - Feb 2022 · 6 mos, Indore, Madhya Pradesh, India, During my tenure as an Accountant at Rajul Jewelers, I efficiently handled financial operations, making valuable contributions to the company's achievements. I displayed proficiency in managing accounts payable and receivable, reconciling financial statements, and supporting budgeting and forecasting efforts.

Sales Assistant at Parshv Genetics India LLP (InnoVeg), Nov 2020 - Aug 2021 · 10 mos, Indore, Madhya Pradesh, India, Selling and advertising of the agriculture products

Education

Master of Computer Applications - MCA, Information Technology, IPS Academy, Rajendra Nagar, Indore

Bcom Honors, Bachelor of commerce, Shri Vaishnav College of Commerce - indore