Headline

Senior QA Engineer

About

QA Lead | Digital Commerce & Search | AI Product Quality | E-commerce | Quality Engineering | Product & Business Strategy I’m a QA Lead and Digital Commerce professional with 12+ years of experience delivering quality, customer experience, and technology solutions for large-scale e-commerce platforms serving 10M+ users across 7 countries. My role bridges Technology, Quality, Product, and Business. I partner with Product, Engineering, and Business stakeholders to translate customer and business needs into reliable, scalable digital experiences. Currently, I lead quality strategy for Search & Merchandising transformation, including Bloomreach, omnichannel commerce, search relevance, product discovery, merchandising, customer journeys, integrations, automation, and production stability. Core Expertise • Digital Commerce & E-commerce • Search & Merchandising – Bloomreach, Algolia • Search Relevance & Product Discovery • Customer Experience & Conversion Journeys • QA & Quality Engineering Leadership • Functional, API, Integration & Mobile Testing • Playwright & Robot Framework • Risk-Based Testing & Release Governance • Production Monitoring & RCA • Agile / Scrum & Stakeholder Management • AI-assisted QA & AI Product Quality Key Achievements • Led Bloomreach Search & Merchandising migration across 5 retail brands serving 10M+ monthly users, achieving <2% defect leakage at launch. • Built and mentored an 8+ engineer QA team and established comprehensive test coverage within a 30-day migration timeline. • Directed cross-functional UAT and stakeholder validation, securing executive sign-off for a multi-brand search transformation. • Built real-time site monitoring automation to identify 404s, broken navigation, and critical customer journey issues across multi-site architectures. • Supported high-traffic retail events through proactive monitoring, risk-based testing, and automated regression. • Led end-to-end validation of merchandising data flows across backend feeds, search, UI, and analytics. I’m passionate about Digital Commerce, Search & Discovery, AI, Customer Experience, and Product Strategy, and I’m looking to expand my impact into Product Ownership, Digital Commerce, and technology leadership roles. I bring a combination of engineering depth, customer perspective, business understanding, and cross-functional leadership to solve problems and deliver measurable product outcomes.

Location

Bengaluru

AI stack

claude

cursor

deepseek

gemini

ChatGPT

LiteLLM

Work experience

Engineering Manager at Landmark Group, May 2023 - Present · 3 yrs 7 mos, Responsible for end-to-end QA delivery for Bloomreach Search & Merch platform migration across 5 retail brands supporting 10M+ users. Reports into VP Engineering.

Senior Quality Assurance Engineer at eXtra (United Electronics Co.), Sep 2021 - May 2023 · 1 yr 9 mos, Bangalore Urban, Karnataka, India

Senior Quality Assurance Engineer at United Electronics — eXtra, Sep 2021 - Apr 2023 · 1 yr 8 mos, Owned QA delivery for omnichannel mobile commerce platforms across 5 international markets.

Senior Quality Assurance Engineer at Landmark Online India Pvt Ltd, Jan 2017 - Sep 2021 · 4 yrs 9 mos, Bengaluru, Karnataka, India

Senior Quality Assurance Engineer at Landmark Group India, Jan 2017 - Sep 2021 · 4 yrs 9 mos, Bengaluru, Karnataka, India, Coordinated QA delivery across 9 retail brands — loyalty platforms, merchandising tools, and third-party integrations.

Education

Bachelor of Engineering (B.E.), Information Science and Technology, Vikasa Vidya Samste

Bachelor of Engineering, Information Science/Studies, Visvesvaraya Technological University