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Shruthi HS

ICT Business Analyst | SQL | Agile | UAT | SDLC | Financial Systems Analyst (Thomson Reuters) | Data Migration | Requirement Gathering | Business Process Improvement | Product & Systems Thinking

Bengaluru

12+ years of work experience

niki social
Sep 20196 yrs 6 mosFeb 2026

Bengaluru, Karnataka, India

Worked as Founder and Business Systems Consultant supporting clients with digital business solutions, requirement gathering, and website-based project delivery across multiple domains. Key responsibilities: * Gathered and analyzed client requirements and translated them into digital solutions and workflows * Designed website structures, user journeys, and business process flows using Wix * Managed end-to-end project delivery including scope definition, planning, and execution * Monitored performance metrics (reach, engagement, conversions) to improve business outcomes * Worked closely with clients to understand requirements and align deliverables with business goals * Supported SEO and content optimization based on keyword and business objectives * Created digital reports and insights using basic analytics and Excel-based tracking * Coordinated across multiple stakeholders for project delivery and communication Skills demonstrated: Business requirement gathering, stakeholder communication, process design, data interpretation, digital product execution, client management
Thomson Reuters
Apr 20145 yrs 2 mosMay 2019

India

• Elicited, analyzed, and documented business and functional requirements using workshops, stakeholder interviews, and process analysis techniques • Translated business requirements into functional specifications, user stories, and process workflows for system enhancements • Conducted gap analysis and root cause analysis to identify system inefficiencies and recommend optimized solutions • Collaborated with global stakeholders including product, operations, and technology teams to deliver enterprise solutions • Performed SQL-based data analysis for data extraction, validation, reconciliation, and business insights • Supported Agile/Scrum delivery including backlog grooming, sprint planning, and requirement prioritization • Led end-to-end UAT activities including test case preparation, execution, and defect validation • Worked on financial data platforms (Eikon, Datascope, Thomson One) ensuring data accuracy, integrity, and consistency • Managed financial reference data (ISIN, ADR, equity identifiers) ensuring compliance and data quality standards • Supported system migration and enhancement projects, including data validation and post-implementation testing • Created reports and dashboards to support KPI tracking and data-driven decision-making • Managed client support operations using Salesforce Service Cloud for issue tracking and resolution
JSW Steel Ltd
Dec 20124 mosMar 2013

Bellary, Karnataka, India

• Supported inventory management operations through data tracking and process documentation • Assisted in monitoring inventory levels, stock movement, and reconciliation activities • Contributed to process analysis for improving inventory tracking efficiency and accuracy • Worked with operational teams to understand end-to-end inventory workflows • Collected and organized data for reporting and decision support • Gained exposure to large-scale industrial operations and supply chain processes
Department of MCA – Acharya Institute of Technology
Jan 20091 yrDec 2009

Bengaluru, Karnataka, India

• Designed and developed a system to manage customer usage, billing, and system allocation in a cyber café environment • Created workflow for user login, session tracking, and billing calculation • Worked on database design concepts for storing user sessions and transactions (DBMS project) • Applied system analysis and design principles to understand real-world business process automation • Documented requirements, system flow, and basic functional specifications for the project

Education

PES University

Master of Business Administration, Finance, General

PES University

20112 yrs2013
Acharya

Bachelor of Computer Application, Computer Programming, Specific Applications

Acharya

20073 yrs2010

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Headline

ICT Business Analyst | SQL | Agile | UAT | SDLC | Financial Systems Analyst (Thomson Reuters) | Data Migration | Requirement Gathering | Business Process Improvement | Product & Systems Thinking

About

Business Analyst with 5+ years of experience at Thomson Reuters, specialising in requirements gathering, stakeholder management, financial data systems, SQL-based analysis, and enterprise system support. Experienced in translating business requirements into functional specifications, supporting system enhancements, performing data analysis, and working with global cross-functional teams in Agile environments to deliver operational improvements. At Thomson Reuters, I worked on global financial data platforms such as Eikon, Datascope, and Thomson One, supporting data operations, system enhancements, data migration initiatives, reporting, and data quality management in collaboration with global stakeholders. Since 2019, I have worked as a Founder & Business Systems Consultant, supporting clients with requirement gathering, workflow design, user journey improvement, and business process solutions. This strengthened my stakeholder communication, analytical thinking, and end-to-end delivery capabilities. I hold a Bachelor of Computer Applications (BCA) and an MBA in Finance, providing a strong foundation in both technical systems and business analysis. I am actively seeking opportunities in Business Analyst, ICT Business Analyst, Systems Analyst, and Data Analyst roles. Note: Open to immediate opportunities and interviews.

Location

Bengaluru

Work experience

Founder | Business System & Digital Analytics Consultant. at niki social, Sep 2019 - Feb 2026 · 6 yrs 6 mos, Bengaluru, Karnataka, India, Worked as Founder and Business Systems Consultant supporting clients with digital business solutions, requirement gathering, and website-based project delivery across multiple domains. Key responsibilities: * Gathered and analyzed client requirements and translated them into digital solutions and workflows * Designed website structures, user journeys, and business process flows using Wix * Managed end-to-end project delivery including scope definition, planning, and execution * Monitored performance metrics (reach, engagement, conversions) to improve business outcomes * Worked closely with clients to understand requirements and align deliverables with business goals * Supported SEO and content optimization based on keyword and business objectives * Created digital reports and insights using basic analytics and Excel-based tracking * Coordinated across multiple stakeholders for project delivery and communication Skills demonstrated: Business requirement gathering, stakeholder communication, process design, data interpretation, digital product execution, client management

Senior Content Analyst | Thomson Reuters at Thomson Reuters, Apr 2014 - May 2019 · 5 yrs 2 mos, India, • Elicited, analyzed, and documented business and functional requirements using workshops, stakeholder interviews, and process analysis techniques • Translated business requirements into functional specifications, user stories, and process workflows for system enhancements • Conducted gap analysis and root cause analysis to identify system inefficiencies and recommend optimized solutions • Collaborated with global stakeholders including product, operations, and technology teams to deliver enterprise solutions • Performed SQL-based data analysis for data extraction, validation, reconciliation, and business insights • Supported Agile/Scrum delivery including backlog grooming, sprint planning, and requirement prioritization • Led end-to-end UAT activities including test case preparation, execution, and defect validation • Worked on financial data platforms (Eikon, Datascope, Thomson One) ensuring data accuracy, integrity, and consistency • Managed financial reference data (ISIN, ADR, equity identifiers) ensuring compliance and data quality standards • Supported system migration and enhancement projects, including data validation and post-implementation testing • Created reports and dashboards to support KPI tracking and data-driven decision-making • Managed client support operations using Salesforce Service Cloud for issue tracking and resolution

🎓 MBA Internship Project | JSW Steel (Inventory Management Project) at JSW Steel Ltd, Dec 2012 - Mar 2013 · 4 mos, Bellary, Karnataka, India, • Supported inventory management operations through data tracking and process documentation • Assisted in monitoring inventory levels, stock movement, and reconciliation activities • Contributed to process analysis for improving inventory tracking efficiency and accuracy • Worked with operational teams to understand end-to-end inventory workflows • Collected and organized data for reporting and decision support • Gained exposure to large-scale industrial operations and supply chain processes

Academic Project | BCA Cyber Café Management System at Department of MCA – Acharya Institute of Technology, Jan 2009 - Dec 2009 · 1 yr, Bengaluru, Karnataka, India, • Designed and developed a system to manage customer usage, billing, and system allocation in a cyber café environment • Created workflow for user login, session tracking, and billing calculation • Worked on database design concepts for storing user sessions and transactions (DBMS project) • Applied system analysis and design principles to understand real-world business process automation • Documented requirements, system flow, and basic functional specifications for the project

Education

Master of Business Administration, Finance, General, PES University

Bachelor of Computer Application, Computer Programming, Specific Applications, Acharya