Shriyanshu Tiwari
Immediate Joiner | GenAI developer | Ex-- Teleperformance Global Services | BE in Computer Science
Kanpur
< 1 year of work experience
Jan 202410 moNov 2024
Mohali
o Resolved customer technical issues and improved workflows, ensuring faster turnaround time
o Supported onboarding and deployment of solutions, ensuring smooth adoption and minimal setup issues
o Performed root cause analysis, reducing recurring issues and improving overall efficiency
o Collaborated with teams to resolve escalations, ensuring timely issue resolution
o Used CRM tools to manage issues, improving visibility and support operations .
Shriyanshu’s AI Stack
Education
Bachelor of Engineering - BE, Computer Science
CHANDIGARH UNIVERSITY
20214 yrs2025
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