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Shrikant Katore

Senior Salesforce Developer at Accenture | 6X Salesforce certified | Expert in Salesforce Admin & Development, Integration, Apex, Lightning Web Component | Salesforce Sales Cloud, Service Cloud, OmniStudio, CPQ

Maharashtra

4+ years of work experience

Accenture
Nov 20232 yrs 6 mosPresent

Pune District, Maharashtra, India

• Built batch job to convert knowledge articles into PDFs used for LLM training. • Enabled LLM to suggest relevant knowledge articles during case creation/updates. • Designed and led Intake Tool Application, saving 50% annual license cost using platform licenses, Lightning Web Components (LWC), Apex, SOQL, SOSL, Salesforce Flows, and Platform Events. • Strengthened data security using OWD, Sharing Rules, Role Hierarchy, Profiles, and Permission Sets, demonstrating deep understanding of Salesforce security model. • Deployed Case Assignment Rules, Lightning Pages, Email-to-Case, Quick Actions, Dynamic Forms, and Omni-Channel using CI/CD pipelines with Gearset and GitHub. • Implemented end-to-end integration with RTS and SAP to validate product authenticity using REST API and middleware tools. • Built split-quote logic for return orders using Apex and Angular. • Partnered with AI Proof of Technology team, gaining hands-on experience with Agentforce, Data Cloud, and Prompt Builder. • Led code reviews, provided constructive feedback, and enforced development best practices to ensure high-quality deliverables. • Supported UAT and production rollouts, coordinating with cross-functional teams to ensure smooth deployments.
Accenture
Jan 20221 yr 11 mosNov 2023

Pune Division, Maharashtra, India

• Improved performance by 20% and reduced maintenance cost by 25% by removing 200+ unused components and disabling 10+ outdated integrations. • Collaborated with SAP Basis, SAP HANA, MDG, Apigee, Dell Boomi, Axway MFT, and ECM for end-to-end system integrations. • Developed parallel callout print label service using Continuation and REST API, improving sales rep efficiency by 20%. • Built Queueable Jobs, Batch Apex, Triggers, Future Methods, and Schedulables following best practices and design patterns. • Maintained custom Order Management app using Apex, Visualforce, AngularJS, and EmberJS. • Built LWC for speech-to-text transcription, storing results in Salesforce for faster data entry.

Education

Savitribai Phule Pune University

Savitribai Phule Pune University

Pravaranagar Rural Education Societys Pravara Rural Engineering College, Loni Bk., Tal. Rahata, Dist.Ahmednagar 413736

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Headline

Senior Salesforce Developer at Accenture | 6X Salesforce certified | Expert in Salesforce Admin & Development, Integration, Apex, Lightning Web Component | Salesforce Sales Cloud, Service Cloud, OmniStudio, CPQ

About

As a Senior Salesforce Developer at Accenture with over four years of extensive experience, I specialize in delivering end-to-end Salesforce implementations that drive business success. My expertise spans both configuration and development, underpinned by a solid understanding of the Software Development Life Cycle (SDLC) and Agile methodologies. I have a proven track record in designing and executing cohesive project strategies, fostering effective collaboration among project managers, clients, and development teams throughout all phases of development, testing, and deployment. My strong software engineering skills are complemented by a deep knowledge of the Salesforce CRM platform, where I excel in software design, coding, testing, maintenance, and debugging. My technical proficiency includes: Salesforce Development: Expertise in Apex programming, Salesforce Lightning UI, REST APIs, and various Salesforce features such as Sales Cloud, Order Management, and the Salesforce security model. Integration and APIs: Skilled in integrating Salesforce with multiple systems (SAP Basis, SAP HANA, Apigee, etc.) and developing robust API solutions using JSON, JavaScript, SOAP, and REST. Tools and Technologies: Proficient in using tools like Salesforce CLI, VS Code, Gearset, and JIRA, ensuring efficient project management and version control. I am passionate about maintaining data quality and integrity, capable of developing insightful reports and dashboards to monitor performance. My experience also includes conducting training sessions on Salesforce Financial Services Cloud, empowering teams with the knowledge to leverage Salesforce effectively. I thrive in dynamic environments, adapting quickly to changing project requirements and customer objectives. My commitment to excellence and continuous improvement drives me to stay updated with the latest Salesforce innovations, including the Salesforce Manufacturing Cloud. Let’s connect to explore how I can contribute to your organization’s success through innovative Salesforce solutions.

Location

Maharashtra

Work experience

Packaged App Development Senior Analyst at Accenture, Nov 2023 - Present · 2 yrs 6 mos, Pune District, Maharashtra, India, • Built batch job to convert knowledge articles into PDFs used for LLM training. • Enabled LLM to suggest relevant knowledge articles during case creation/updates. • Designed and led Intake Tool Application, saving 50% annual license cost using platform licenses, Lightning Web Components (LWC), Apex, SOQL, SOSL, Salesforce Flows, and Platform Events. • Strengthened data security using OWD, Sharing Rules, Role Hierarchy, Profiles, and Permission Sets, demonstrating deep understanding of Salesforce security model. • Deployed Case Assignment Rules, Lightning Pages, Email-to-Case, Quick Actions, Dynamic Forms, and Omni-Channel using CI/CD pipelines with Gearset and GitHub. • Implemented end-to-end integration with RTS and SAP to validate product authenticity using REST API and middleware tools. • Built split-quote logic for return orders using Apex and Angular. • Partnered with AI Proof of Technology team, gaining hands-on experience with Agentforce, Data Cloud, and Prompt Builder. • Led code reviews, provided constructive feedback, and enforced development best practices to ensure high-quality deliverables. • Supported UAT and production rollouts, coordinating with cross-functional teams to ensure smooth deployments.

Application Development Analyst at Accenture, Jan 2022 - Nov 2023 · 1 yr 11 mos, Pune Division, Maharashtra, India, • Improved performance by 20% and reduced maintenance cost by 25% by removing 200+ unused components and disabling 10+ outdated integrations. • Collaborated with SAP Basis, SAP HANA, MDG, Apigee, Dell Boomi, Axway MFT, and ECM for end-to-end system integrations. • Developed parallel callout print label service using Continuation and REST API, improving sales rep efficiency by 20%. • Built Queueable Jobs, Batch Apex, Triggers, Future Methods, and Schedulables following best practices and design patterns. • Maintained custom Order Management app using Apex, Visualforce, AngularJS, and EmberJS. • Built LWC for speech-to-text transcription, storing results in Salesforce for faster data entry.

Education

Savitribai Phule Pune University

Pravaranagar Rural Education Societys Pravara Rural Engineering College, Loni Bk., Tal. Rahata, Dist.Ahmednagar 413736