Headline

TechOps Engineer @Pinnacle | API Testing | Cloud Computing | LINUX | RHEL | AWS | Python | Networking | NGINX | CentOs | DevOps | DevOps Enthusiastic | Troubleshoot | CLI | SQL

About

I am an IT professional with experience as a Technical Support Engineer and a strong academic background in Computer Science Engineering (CGPA: 8.25). Over the past year, I have developed hands-on expertise in AWS Cloud (EC2, RDS, S3, IAM, CloudWatch), Linux (RHEL), CLI, API handling, troubleshooting, manual testing, and UI testing. My experience includes deploying scalable applications, optimizing cloud infrastructure, and resolving technical issues to ensure system reliability and customer satisfaction. I enjoy solving problems, learning new technologies, and contributing to impactful solutions in fast-paced environments.

Location

Nagpur Rural

Work experience

Tech Support Engineer at Pinnacle Teleservices, Aug 2025 - Present · 1 yr, Nagpur, Maharashtra, India

Operations Support Executive at Pinnacle Teleservices, Aug 2024 - Aug 2025 · 1 yr 1 mo, On-site

Education

Bachelor of Technology - BTech, Computer Science and Engineering, Rashtrasant Tukadoji Maharaj Nagpur University, Nagpur