AI Product Manager @ Comviva | $7M+ GMV Scaled | Agentic AI & GenAI Products | SaaS Modernization | Ex-Bajaj Finserv | MBA

India

Pune District







Master of Business Administration - MBA, Business Analytics
Balaji Institute of Technology & Management, Sri Balaji Society, Pune

BBA - Bachelor of Business Administration, International Business
Chanakya Education Societys Indira College of Commerce & Science, Pune
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Dynamic AI Product Manager with 3+ years of experience leading end-to-end AI product lifecycles, enterprise SaaS modernization, and GenAI platform integrations across Telecom and Fintech. At Comviva, I own and scale real-time customer experience and marketing automation platforms—generating $7M+ GMV, building 4 Agentic AI workflows, and driving 7x faster GTM velocity through AI campaign acceleration. I specialize in bridging complex AI/ML technologies with high-impact business outcomes, managing 35+ cross-functional team members, and closing $600K+ ACV deals across global markets (APAC, EMEA, NA, ANZ). Core Expertise: 🔹 AI Product Strategy: Agentic AI, GenAI Integration, Hyper-Personalization, Customer Experience Automation 🔹 Product Execution: PRD & Story Writing, Roadmap Prioritization, SaaS Architecture Modernization, Agile/Scrum 🔹 GTM & Growth: Executive Discovery Sessions, Revenue Optimization, Platform Monetization, Product Analytics 🔹 Tech Stack: AWS QuickSight, Power BI, SQL, Python, REST APIs, Microservices, JIRA, Confluence
Pune Division
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AI Product Manager at Comviva, May 2023 - Present · 3 yrs 6 mos, India, • Scaled Enterprise AI Platform: Owned and scaled a Real-Time Marketing Automation platform generating $7M+ GMV and 10% revenue growth via AI-driven retention and attribution capabilities. • Agentic AI & GenAI Innovation: Spearheaded GenAI personalization and launched 4 Agentic AI agents, boosting customer engagement by 25% and operational efficiency by 30%. • Agile Product Delivery: Led bi-weekly sprints with 35+ engineers, architects, and designers, authoring detailed PRDs for 20+ high-impact features across 5 major platform releases. • GTM & Product Velocity: Built automated campaign acceleration and testing tools, driving 7x faster GTM releases, boosting NPS by 20%, and expanding pipeline value. • Global Market Expansion: Conducted 75+ executive demos and workshops across APAC, EMEA, NA, and ANZ; secured a $1M+ deal and drove 10% customer acquisition growth ($600K ACV). • Cross-Functional Enablement: Aligned product roadmaps with Sales and Pre-Sales priorities, expanding qualified pipeline by 15% in FY24–25 and shortening sales cycles by 7 days. • SaaS Modernization: Led legacy UI/UX and architectural revamp while pioneering AWS QuickSight GenAI self-service reporting, cutting executive report generation from 7 days to instant NLP queries.
Product Management Intern – Digital Payments (UPI) at Bajaj Finserv, May 2022 - Jul 2022 · 3 mos, Pune District, • Product Growth Frameworks: Co-designed customer acquisition, activation, and retention strategies for UPI payments, driving quantitative funnel optimization to enter the top-5 payments player tier. • Field Efficiency Optimization: Conceptualized a cost-effective QR merchant onboarding workflow with field ops, improving field operational efficiency by 25%. • Competitive Intelligence: Benchmarked platform capabilities against Google Pay, PhonePe, and Amazon Pay, proposing 5+ feature enhancements that were added to the core product backlog.
Master of Business Administration - MBA, Business Analytics, Balaji Institute of Technology & Management, Sri Balaji Society, Pune
BBA - Bachelor of Business Administration, International Business, Chanakya Education Societys Indira College of Commerce & Science, Pune